Signet Jewelers reviews

4.0

72% would recommend to a friend

(2,612 total reviews)
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J.K. Symancyk

86% approve of CEO

66% positive business outlook

Signet Jewelers has an employee rating of 4.0 out of 5 stars, based on 2,612 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Signet Jewelers employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Dec 5, 2020

Gina needs to go

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

there are not a lot of pros left in this company; they laid off a lot of talent over the past two years

Cons

middle and senior management need to go

1.0
Nov 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Sharing some nice experiences with some customers.

Cons

*Worst paying company. The commission structure is a JOKE! You make a whopping 0.25% commission which is the lowest in the ENTIRE nation. If you sold $30,000 in jewelry, you would make $75 plus your embarrassing hourly pay. Go work somewhere that appreciates your hard work and dedication! NOT HERE! *They also pay for all of these articles for PR. Everything positive you read in the press is a lie. *District Managers have their favorites and they will promote less experienced people than you. They will get rid of anyone who addresses concerns even if you are the top seller and performer. You need to be a favorite in order to move up here. *Hard work will not get you anywhere. Long hours, sometimes 75 hour work weeks, impossible standards to achieve and even when you do, no congratulations just "We can do better" You will break your back and they will spit you out. They will wear you out until you are burnt out completely. *No work and personal life balance. Your life MUST be Signet Jewelers. *Racism, Discrimination, Gender Discrepancy Pay *Gender discrimination, racist managers, employees making lies to upper management to look good and become a favorite. *Customers yell at you because of the botched repairs that come back because they pay Bench Jewelers peanuts to work on thousand dollar products that are made cheap and mass produced. *Greedy CEO with no care for what front line employees go through. *Malicious District Managers *Illegal Business Practices *HR? Non-existent! Tips hotline? Non-existent! Nobody cares about your concerns when the favorites can do whatever they want and get away with it, I could go on..... Very crooked company. I am ashamed at myself for what I have given them and went more than above and beyond.

3.0
Oct 1, 2020

Typical Corporate

Recommend
CEO approval
Business Outlook

Pros

I love the people that I work with.

Cons

Typical corporate environment. Hard work is rewarded with more work Lack of direction Leaderships lack of decision making promoters many “last minute, rush” requests

Viewing 163 - 165 of 2,612 Reviews

Glassdoor has 2,671 Signet Jewelers reviews submitted anonymously by Signet Jewelers employees. Read employee reviews and ratings on Glassdoor to decide if Signet Jewelers is right for you.