Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Silver Diner

      Engaged Employer

      Silver Diner reviews

      3.9

      70% would recommend to a friend

      (213 total reviews)

      Bob Giaimo

      79% approve of CEO

      58% positive business outlook

      Ratings by demographic groups

      Silver Diner has an employee rating of 3.9 out of 5 stars, based on 213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Silver Diner employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Reviews by job title

      213 reviews
      2.0
      Dec 5, 2016

      not worth it

      Server/waitress
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's good money if you do your job well but no guarantee cause most people don't understand that servers rely on tips and tips alone. You also do learn about values and how to deal with difficult customers even if they don't deserve the constant smile on your face.

      Cons

      Constantly worked for free. Managers neglected to schedule people for certain positions every day so I or even other servers would do the to-go orders, expo, having double or triple sections, for free. Only made $2.13 per hour which went to taxes and doing all the other positions for free was absolutely NOT worth it. Can't even get a raise for going above and beyond for your job. smh. They nominated the same people over and over for EOM. Even the newest servers would get nominated but the people who work their hardest never had a chance. And if you're under the age of 21, don't expect to move up in the job. If you're a server youre stuck as a server with BS pay. The cooks were also VERY under paid and they are the reason Silver Diner is Silver Diner. The bussers don't do anything. at all. But you still have to share your tips with them. The stress is not worth the job. I promise.

      avatar
      Silver Diner Response
      9y
      Thank you for your comments. We will address the scheduling issues you raised as it is our policy to ensure all positions are staffed. We recently evaluate the Associate of the Month program and the recommendation was to have Associates vote on the recipients. We do encourage promotion from within, although promotion to management is restricted to those 21 and older. We are proud of our Cooks and their ability to prepare our food every day - we evaluate their compensation every year and our happy their payrate stays above the competition. Our Cooks have average tenures of over 7 1/2 years with Silver Diner.
      4.0
      Oct 26, 2016

      Decent first job

      Server/waitress
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training, fun environment, decent money

      Cons

      Our Specific location was quite slow; would've been nice to at least get a heads up that our location was closing instead of finding out via text from another employee that said, "Don't come to work today. We're closing." It seemed the upper management didn't care or consider that not all of us could up and transfer to different locations.

      avatar
      Silver Diner Response
      9y
      Closing our Lakeforest (Gaithersburg) location was one of the most difficult decisions we have had to undertake as a company. Unfortunately, the guest traffic & sales continued to decline in the mall to the point were operating the restaurant was no longer feasible. We announced the closing to the team on the day of the closing and provided opportunities to transfer to our other locations as well as providing severance if an individual could not transfer. I appreciate that you found our training program to be helpful.
      5.0
      Oct 12, 2016

      Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Respectful workplace,upbeat atmosphere from CEO to the utility staff.Great development programs and opportunities.Long tenured staff from corporate office to the store level-awesome turnover rate which exemplifies competitive pay and benefits.Transparent company with clear vision,goals and stays true to their values.

      Cons

      Late closing hours.no sick days.

      avatar
      Silver Diner Response
      9y
      Thank you for taking the time to write a review. You raise a very good point about the hours of operation & the Ops team is taking a close look at the value of staying open so late. Because late nights are part of the diner brand, it may be difficult to change however your point about the labor is accurate. Regarding the panic button/alarm system, we are considering adding direct connection alarm systems. Thank you again for your comments
      Viewing 178 - 180 of 213 Reviews
      Related searches: Silver Diner jobs | Silver Diner salaries | Silver Diner benefits | Silver Diner interviews
      ReviewsSilver Diner reviews

      Glassdoor has 219 Silver Diner reviews submitted anonymously by Silver Diner employees. Read employee reviews and ratings on Glassdoor to decide if Silver Diner is right for you.