Pros
The people that you worked with on the floor everyday were great. I met a lot of great people in this company. The benefits are pretty good. The company recently increased the pay for the claims department.
Cons
Lack of transparency, Leadership is fake and not open to constructive feedback whatsoever. Management blatantly plays favorites, it seems if you are in with them and play the corporate office game and agree with everything they say then they will have your back regardless of bad of employee you are. They will hold on to “yes man” employees and either get rid of or push out employees that have a difference of opinion or ideas then them. They expect the Customer Service Reps and Claims Adjusters to do so much extra work and extra steps it really makes both jobs inefficient and takes away from the customer experience. The turnover over seems to be increasing . In fact they have to start cross training employees so they can work multiple positions with no extra pay. Lack of communication among management was also apparent. It was hard for all of them to be on the same page. There were too many leaders and not enough mid level and entry level employees. Management made working at this company miserable. Also some of these reviews on here were written by management to help boost the overall rating.