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      SilverRock

      Engaged Employer

      SilverRock reviews

      3.9

      74% would recommend to a friend

      (76 total reviews)
      avatar

      Mary Leigh Phillips

      83% approve of CEO

      61% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.2

      Diversity & inclusion

      4.2

      Work/Life balance

      4.0

      Senior management

      3.9

      Compensation and benefits

      3.8

      Career opportunities

      SilverRock has an employee rating of 3.9 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SilverRock employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      76 reviews
      5.0
      Mar 3, 2022

      Good Work/Home Life Balance

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, positive work space and engaging leadership.

      Cons

      none in my employment timeframe.

      avatar
      SilverRock Response
      4y
      Wow! Thank you for the 5-star review! We are so glad that you are enjoying your time as a Claims Adjuster at SilverRock, your dedication is very much appreciated. We are thrilled you are having a positive experience!
      5.0
      Feb 12, 2022

      Best company EVER!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is the first company I have ever worked for that everyone truly behaves as though we are a whole team. From fellow reps all the way up the ladder. Everyone I have dealt with truly cares about helping you do the best you can. Customer Service is a stressful job, but everyone here does all they can to make sure you have the support you need to not get burnt out. Getting this job is probably the best career decision I have ever made!

      Cons

      I can’t really think of any.

      avatar
      SilverRock Response
      4y
      WOW! What a stellar review - thank you! We are so pleased that you are enjoying your time as a Customer Experience Representative. You're right - working in customer service is a high stress job and your dedication to the SilverRock customers is greatly appreciated. We're happy to hear your team is supportive and that leadership is taking your suggestions into consideration. Keep up the great work!
      5.0
      Dec 7, 2021

      Finally an employer who knows how to treat employees

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Internal promotions Annual raises Caring and supportive management Work from home Work/life balance Career development Fantastic benefits Small work groups with amazing manager to employee communication Appropriate work loads (they don’t burn you out or over work you)

      Cons

      Pay is probably $1-$2 less per hour than other comparable jobs, however I feel the atmosphere makes up for this.

      Viewing 55 - 57 of 76 Reviews
      Related searches: SilverRock jobs | SilverRock salaries | SilverRock benefits | SilverRock interviews
      ReviewsSilverRock reviews

      Glassdoor has 76 SilverRock reviews submitted anonymously by SilverRock employees. Read employee reviews and ratings on Glassdoor to decide if SilverRock is right for you.