Does SilverRock pay their employees well?

According to anonymously submitted Glassdoor reviews, SilverRock employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at SilverRock. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at SilverRock?

74% of SilverRock employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SilverRock 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at SilverRock?

Claims Adjuster (18) , Customer Service Representative (11) , Manager (3) , Claims Adjuster 2 (2) , Customer Service Representative (CSR) (2)

What are the pros of working at SilverRock according to real employee reviews?

"Excellent Work Life Balance here" ((in 7 reviews)); "Work from home and good benefits" ((in 7 reviews)); "The atmosphere is fantastic and they pay well." ((in 4 reviews)); "Leadership will always genuinely consider any of your ideas, commonly implementing new suggestions." ((in 3 reviews)); "The people were great to work with" ((in 3 reviews))

What are the cons of working at SilverRock according to real employee reviews?

"There is 0 consistency with management." ((in 8 reviews)); "They keep adding more work with no training or additional pay to current task" ((in 3 reviews))

What are the top reviewed SilverRock locations?

Mesa , Tempe , Phoenix , Gilbert , Arizona City , Casa Grande , Plano , Houston , Memphis , Las Vegas , Apollo Beach , Buford

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SilverRock

SilverRock reviews

3.9

74% would recommend to a friend

(18 total reviews)

Mary Leigh Phillips

83% approve of CEO

61% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

4.0

Senior management

3.9

Compensation and benefits

3.8

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

18 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Jul 4, 2022

I like it here

Customer service

Recommend

CEO approval

Business Outlook

Pros

The managers are pretty cool

Cons

Managers seem extremely overworked i think they should have smaller teams and more managers the level 2 position is harder to attain than it should be. I was told I would be making 21 dollars at the level 2 position but they only pay me 20 when I asked about the discrepancy they said that I shouldn't have expected to get more than a 1.50$ raise... even if that's what the customer service supervisor told me directly.

SilverRock Response

Thank you for sharing your experience as a Customer Service Representative. We're glad to hear you are enjoying your time with us and that you are getting along with your managers! We find it is extremely important to have a good relationship with your leaders. We're sorry to hear you're thinking managers are overworked. We pride ourselves on having a healthy work-life balance culture and want to ensure that every person is working with their leader to establish an appropriate work load. Additionally, if you are experiencing a pay discrepancy, we encourage you to reach out to your leader and/or Talent Support in order to get that properly investigated and sorted out.

1.0

Apr 6, 2022

Don’t work here!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Free lunch on monday during tax season

Cons

Don’t care about you no work love balance low pay very prejudice

5.0

Dec 7, 2021

Finally an employer who knows how to treat employees

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Internal promotions Annual raises Caring and supportive management Work from home Work/life balance Career development Fantastic benefits Small work groups with amazing manager to employee communication Appropriate work loads (they don’t burn you out or over work you)

Cons

Pay is probably $1-$2 less per hour than other comparable jobs, however I feel the atmosphere makes up for this.

Viewing 7 - 9 of 18 Reviews

Jobs at SilverRock

Ancillary Specialist- Remote

Ancillary Specialist- Remote

Customer Service Representative- Remote

Support Team Specialist

Ancillary Specialist- Remote