1.0
May 2, 2022
Recommend
CEO approval
Business Outlook
Pros
The company itself has a decent reputation, always appearing in magazines and owns stadiums promoting business
Cons
They are constantly purchasing new banks before ensuring the previous bank is comfortable and has everything they need to succeed. The call center is a absolutely terrible, takes a minimum of 30 minutes to get through and employees have to go through the consumer call center line to reset customers online banking. So frustrating for everyone. Upper management pushes sales so hard it makes customer service difficult and customers get so annoyed because you are forced to ask them the same questions each time they come in. They hire managers with no experience to run a branch.
