SimplePractice reviews

3.7

62% would recommend to a friend

(62 total reviews)

Jonathan Seltzer

74% approve of CEO

63% positive business outlook

Reviews by job title

62 reviews

Reviews about "Culture"

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1.0
Aug 10, 2022
Recommend
CEO approval
Business Outlook

Pros

It makes you motivated to look for other jobs

Cons

- Managers on marketing have lack of training and are inexperienced when it comes to managing a team - Lack of promotions and pay increase - Bad health insurance options - No support when it comes to mental health which is odd considering it’s a mental health company - Bad company culture and team cultures - No WFH benefits - No benefits for coming into office - Cheap company

5.0
May 6, 2022

Always

Recommend
CEO approval
Business Outlook

Pros

-I came to SimplePractice when it was a bit after it's "startup" phase but I can share that the people are great, culture is awesome, and the product is always improving. -Management does actually listen (eNPS, candid feedback accepted in company wide meetings, etc). I do believe that they care. -TC is solid for a CS role -easy to transition between teams if you are interested in doing something

Cons

-This past quarter we rolled out a pricing update for our subscription fee which I can only describe as an unmitigated flop. Very poor execution of communication to our customers, and the structuring left a lot to be desired as to the "why" behind certain changes. I don't really care in the grand scheme of things because price increases are an inevitable part of business, but it caused a lot of (in my opinion) undue stress among the team members that actually interact with our customers. -Not a lot of opportunities to grow between entry-level and upper-management

Viewing 37 - 39 of 62 Reviews

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