SimplePractice reviews

3.7

62% would recommend to a friend

(33 total reviews)

Jonathan Seltzer

74% approve of CEO

63% positive business outlook

Reviews by job title

33 reviews

Reviews about "Management"

Return to all reviews
2.0
Oct 16, 2024

Poor Management

Recommend
CEO approval
Business Outlook

Pros

Easy, remote job with great benefits.

Cons

Poor management all the way around. Since this was a start-up, it felt like no one ever got trained properly, so everyone has a different answer to everything.

avatar
SimplePractice Response
1y
Thank you for sharing your thoughts about our interview process. We truly appreciate your time and effort in providing feedback. We understand that an extensive interview process can be challenging, and we strive to balance thoroughness with respect for candidates’ time. Our goal is to ensure that the process allows both us and our candidates to make informed decisions, while also maintaining fairness and consistency for everyone involved. That said, we are always looking for ways to improve. Your feedback is incredibly valuable, and we will take it into account as we continue to refine our hiring practices.
3.0
Oct 10, 2024

Shift in culture

Recommend
CEO approval
Business Outlook

Pros

-Sustainable growth -Flexible work schedule -Remote work

Cons

-Money-minded above customer or employee satisfaction -Don't listen to employee or customer concerns -Short-sighted business decisions to maximize profit.

avatar
SimplePractice Response
1y
Thank you for spending six years of your career at SimplePractice. You certainly saw a lot of transformation and growth during your tenure. With that said, we are sorry to hear that you felt some people put profit over our customers and team members. While a strong, sustainable business is essential to supporting our customers and employees, our mission is people focused so that we can drive positive impact for our practitioners. Thank you for sharing this feedback with us. Best of luck in your next chapter.
3.0
Aug 23, 2024

Not recommended

Recommend
CEO approval
Business Outlook

Pros

Nice to work on a product that has a positive impact, salaries are median or slightly above.

Cons

Leadership is rigid and somewhat oblivious. Coworkers are cold and unwelcoming, high school lunchroom political circles and cliques. Hunger Games level of toxicity wherein recently laid off employees are held up as "guess he couldn't cut it" self-serving examples of how standards are so high and how lucky you are to still be there, meanwhile the staff is constantly terrified. Many rigid personalities that are hard to work with.

avatar
SimplePractice Response
1y
We appreciate you for taking the time to provide candid feedback. It helps us understand the challenges that may not always be visible to leadership. What you described in your review does not align with our core values. We must continue to proactively, and with intention, do the ongoing work to foster an environment that is inclusive, supportive, and empowering for everyone.
Viewing 13 - 15 of 33 Reviews

Glassdoor has 162 SimplePractice reviews submitted anonymously by SimplePractice employees. Read employee reviews and ratings on Glassdoor to decide if SimplePractice is right for you.