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      Simply Business

      Engaged Employer

      Simply Business reviews

      3.6

      57% would recommend to a friend

      (305 total reviews)
      avatar

      David Summers

      78% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Simply Business has an employee rating of 3.6 out of 5 stars, based on 305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Simply Business employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      305 reviews
      4.0
      Nov 10, 2025

      Good company and culture

      Senior product analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good culture in the UK side of the business, good tech stack and ways of working

      Cons

      US side of the business is more cut throat, siloed stream of work

      avatar
      Simply Business Response
      5mo
      Thank you for taking the time to share your feedback about working as a Senior Product Analyst at Simply Business. Our Shared Services team is committed to fostering a globally unified and collaborative environment, and if you are open, we would like to hear more about your experience.
      1.0
      Oct 31, 2025

      Don't join SB

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very few in 2025, you get snacks and free booze if that's your thing.

      Cons

      Don't know where to start, terrible salaries glossed up as generous. To quote the CEO 'I wouldn't scoff at a 2.5% pay increase' this was bang inline with inflation in Feb after periods the previous yeah where it had been 4+%. Either he doesn't understand or he doesn't think no one else understands inflation. But judging by the AI responses on here I mean you can tell. They have found a cushy niche in the market and not it maximising profit for board members. Don't work here it's that simple.

      avatar
      Simply Business Response
      7mo
      Thank you for taking the time to share your feedback regarding your experience at Simply Business. We are sorry to hear that your experience has turned negative, especially given your long tenure with the company. We strive to offer competitive salaries and benefits packages, and we regularly review our compensation structure against market benchmarks to ensure fairness and to remain competitive. Regarding your comment on "AI responses," we want to assure you that this is a genuine company response intended to address your specific feedback. We are committed to fostering a positive and rewarding work environment. Your feedback is valuable and we welcome a conversation to discuss your concerns in more detail.
      1.0
      Oct 23, 2025

      Not worth the head ache

      Outbound sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive colleagues and generally positive team environment. Good opportunities for personal development and growth when things are going well. Recognition initiatives such as Simply Brilliant highlight staff achievements. Clear performance metrics and regular 1:1 meetings for feedback. (Which they will feed you with positive feedback and tell you that your smashing it and doing great, which is deceiving as they will happily get rid of you due to “performance”. Managers don’t use this time wisely and use it to just to have a chin wag.

      Cons

      Poor handling of personal circumstances — limited understanding or flexibility when employees face genuine mental health or family issues. Inconsistent communication — important meetings and outcomes not always communicated clearly or with enough notice. Lack of transparency in decision-making, especially around dismissals and HR processes. High pressure around attendance, with little consideration for wellbeing or personal challenges. Promises and feedback on progress not always reflected in management actions. Feeling that loyalty and improvement efforts were overlooked despite meeting and exceeding targets. They are not transparent about commission structure until you passed training and are on the phones.

      avatar
      Simply Business Response
      6mo
      Thank you for taking the time to share your feedback about your experience at Simply Business – the level of detail is really helpful as we continue to consider how we make SB the best possible environment for our people to flourish. Firstly, we’re pleased to hear that you found your colleagues supportive and the team environment positive – we recognise that our unique community at Simply Business is one of our single biggest strength, and we’re proud of the role all of our people play in this. Thanks for also sharing where you feel we can improve. The wellbeing of our people is a top priority – and we’re proud to invest in a number of initiatives to support this. Our Mental Health First Aiders, EAP program and our regular wellbeing events, materials and resources are designed to ensure SBers can feel their best at work. We were surprised (and disheartened) to read your feedback on our approach to this and would love to understand more if you’re willing to share any further information? Likewise, we’re proud that Simply Business has always been a place where our people can flourish and grow their careers – and our managers are at the heart of fostering this growth. We take all feedback seriously, particularly comments concerning management support, and employee wellbeing and would welcome a further opportunity to discuss this feedback with you – our people team are always available for an open conversation.
      Viewing 34 - 36 of 305 Reviews
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      ReviewsSimply Business reviews

      Glassdoor has 329 Simply Business reviews submitted anonymously by Simply Business employees. Read employee reviews and ratings on Glassdoor to decide if Simply Business is right for you.