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      Simply Business

      Engaged Employer

      Simply Business reviews

      3.6

      57% would recommend to a friend

      (305 total reviews)
      avatar

      David Summers

      78% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Simply Business has an employee rating of 3.6 out of 5 stars, based on 305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Simply Business employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      305 reviews
      2.0
      Aug 20, 2025

      Work hard, work hard

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible working, fast-paced, responsibility, air-conditioned offices

      Cons

      Workplace culture, lack of support, inconsistent decision-making, unclear strategy, remuneration

      avatar
      Simply Business Response
      10mo
      Thank you for sharing your feedback about working at Simply Business. We truly value your input and appreciate your comments regarding our flexible and fast-paced work environment. We are, however, saddened to learn of your concerns about our culture. We believe our unique, community-focused remains a strength and is vital to our success. Regarding your comments on remuneration, Simply Business regularly benchmarks our compensation and overall reward packages to ensure they are competitive. We would welcome the opportunity to discuss your concerns about our strategy and decision making. If you are willing, please reach out to our People team so we can delve deeper into these topics. Thank you again.
      2.0
      Aug 14, 2025

      Problem leadership spoils great company

      Senior tech manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great diversity in this company - many women in senior positions, support for the LGBTQ+ community and an inclusive approach to neurodivergence and people with disabilities. Good company-wide culture of recognising and rewarding employees through the “Kudo$h” system, staff awards, celebratory company events. At times the positivity was genuinely uplifting. Many hard-working, smart colleagues focussed on doing a great job. Exciting tech platform, good hybrid working culture, excellent scale up potential (sadly not being executed well enough at senior level)

      Cons

      Management at the top of Shared Services created a tense and intimidating culture, senior staff hired and then unceremoniously fired, demonstrating seriously poor judgement. They introduced agile development practices in the company with no experience or understanding of how to scale them, alongside poorly conceived metrics. This led to chaos, increasingly poor code quality and misdirected investments. What should have been a fantastic experience working in a tech-enabled scale up instead became a toxic experience - senior managers increasingly fearful to speak out. Persisted for years and hadn’t been addressed by the CEO/People Team by the time I left.

      avatar
      Simply Business Response
      10mo
      Thank you for taking the time to share your feedback. We appreciate your positive comments about our diverse and inclusive culture, our employee recognition system, and our dedicated colleagues. We are incredibly proud of the culture we've built and are committed to maintaining an environment where everyone feels valued and supported. We're equally proud of the significant progress we've made in modernising our platform. Our focus on agile development has been instrumental in our ability to bring new products to market quickly and respond to customer needs at a rapid pace. We've always believed in a culture built on trust, respect, and autonomy and are disappointed to hear you feel your experience became toxic – this doesn't chime with our expectations, and is something we'd love to explore further. We will share your comments with our leadership team and would welcome further conversation if you're open to speaking with a member of our People Team.
      1.0
      Aug 4, 2025

      Talks the talk, doesn't walk the walk

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cushy benefits for not much work. Easy bonuses, talks about your mental wellbeing a lot giving days off including all expenses paid trips abroad, this year everyone travelling to Athens for FOUR DAYS

      Cons

      Pandering to their employees means nothing gets done as noone held accountable for targets. Lazy underperforming people still attract discretionary bonuses and payrises due to favouritism Management don't know what they are doing, resting on their laurels and dont know how to grow the company and blame or bully others

      avatar
      Simply Business Response
      10mo
      Thank you for your feedback. We take great pride in our employees’ well-being, and we are happy that you enjoy the benefits that we offer. While we are disappointed to hear that you feel we are not hitting our goals and targets as we continue to grow with the strong innovations and platform we provide to our customers. We would urge you to reach out to your People Partner to discuss our performance and reward model, which will aim to recognize our highest performers.
      Viewing 40 - 42 of 305 Reviews
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      ReviewsSimply Business reviews

      Glassdoor has 329 Simply Business reviews submitted anonymously by Simply Business employees. Read employee reviews and ratings on Glassdoor to decide if Simply Business is right for you.