Simply Business reviews

Thank you for taking the time to leave us a review. We appreciate your positive feedback on the culture and employee experiences at Simply Business. We were saddened to learn of your feedback regarding development and reward. Ensuring Simply Business remains an environment where all individuals feel challenged, supported, and ultimately able to advance their careers, has consistently been a key priority, and we are proud of what we have accomplished so far. We regularly benchmark our compensation and comprehensive reward packages to ensure their competitiveness as well as operate a performance and reward model designed to recognize our highest performers. If you would like to discuss any of these areas further, we would welcome a conversation.

Thanks for taking the time to share your thoughts on life at Simply Business – we really do value all feedback, both good and bad. We’re disappointed to read your thoughts on our culture, which we feel strongly continues to be a strength – and we’re encouraged by recent strong engagement scores where SBers cited that Simply Business is a place where they felt a strong sense of belonging. We believe Simply Business’s ‘culture’ has always been a unique balance of inclusion, flexibility, community, purpose, and going the extra mile – for each other, for our customers, and for our communities. We’ve long been proud of our pioneering spirit and ability to deliver (and learn) at pace, recognising that innovation is in our DNA and central to our promise to deliver the best possible experience for our customers. And we think carefully about how we best balance this with the authenticity and empathy that makes us all enjoy showing up for work. We’d love to talk more about your concerns, and recognise that we can (and should) always be looking for ways to iterate, evolve, and improve the experience at SB. If you’d be happy to, please do reach out to our People team so we can try to dig a little deeper into how we might improve. Thanks again.