Simply Business reviews

3.6

57% would recommend to a friend

(306 total reviews)
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David Summers

78% approve of CEO

56% positive business outlook

Simply Business has an employee rating of 3.6 out of 5 stars, based on 306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Simply Business employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

306 reviews
3.0
Jun 8, 2023

Could be great but unwilling to change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Some great colleagues who really care about each other. -Benefits and bonus are comprehensive

Cons

-The company culture was diffused. There was no clear sense of direction or purpose, and employees were often doubling up on projects that others were working on. -There was a lack of collaboration. Employees were often working in silos, and there was little communication or cooperation between teams. This made it difficult to get things done, and it led to a lot of wasted time and resources. -The middle manager was toxic and bullying. This person was known for their aggressive behaviour, and they would often belittle and humiliate employees in front of others. This created a very negative and hostile work environment. The HR team was aware of the toxic manager's behaviour, but they did nothing to address it. This made employees feel like they were not being supported, and it made the situation even worse.

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Simply Business Response
3y
Thank you for taking the time to review your time working at Simply Business. We were glad you enjoyed working with some caring colleagues, and that the benefits and bonus was something that enhanced your experience of being part of the team. We really appreciate your insights into the silos and how it impacted getting things done. We currently have a working group focused on this as this has been picked up through our real talk channels. Your feedback will further help with this work, and we are hoping the work they are doing will be rolled out soon to help smooth this out for everyone. It is not good to hear about your experience of middle management and we have a zero tolerance for any bullying behaviours. We would be really grateful if you could get in contact with us via peopleops@simplybusiness.co.uk so we can learn more about your personal experience and work with you to resolve this matter.
5.0
May 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people, amazing scalable product, good perks and office environment.

Cons

I can't really think of any.

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Simply Business Response
3y
Thank you for taking the time to post your review. We are very glad to hear that you are enjoying the environment and your time at Simply Business!
3.0
May 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Nice company to work, work life balance is great

Cons

salaries are low compared to market

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Simply Business Response
3y
Hi, and thank you for taking the time to share your feedback on life at Simply Business. We’re pleased to hear you enjoyed your time with us. We’ve long believed in offering our people a level of work-life balance, so we’re encouraged to read your positive feedback on this. We regularly review salaries across SB using external market data, with an aim to ensure that we’re paying all our people fairly. As ever, we encourage our people to speak with their line managers if they feel their salary isn’t reflective of their performance – with a clear commitment to transparency. Thanks again for sharing your views and we wish you all the best in your future career.
Viewing 127 - 129 of 306 Reviews

Glassdoor has 330 Simply Business reviews submitted anonymously by Simply Business employees. Read employee reviews and ratings on Glassdoor to decide if Simply Business is right for you.