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      Simply Business

      Engaged Employer

      Simply Business reviews

      3.6

      57% would recommend to a friend

      (306 total reviews)
      avatar

      David Summers

      78% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Simply Business has an employee rating of 3.6 out of 5 stars, based on 306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Simply Business employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      306 reviews
      5.0
      Oct 17, 2025

      Positive

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really respects all of it’s employees

      Cons

      Priorities can and do change regularly

      avatar
      Simply Business Response
      8mo
      Thank you for taking the time to leave us a review. We are happy to hear that you enjoy working at Simply Business. Knowing that our team members enjoy their roles and the company culture is incredibly important, as we strive to create a supportive and engaging workplace environment where everyone can thrive. We look forward to your continued success and tenure with us.
      4.0
      Aug 21, 2025

      Great company

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people Care about staff

      Cons

      Fast pace Hard to achieve targets

      avatar
      Simply Business Response
      10mo
      Thank you for taking the time to leave us a positive review. We are happy to hear you enjoy working at Simply Business.
      2.0
      Aug 14, 2025

      Problem leadership spoils great company

      Senior tech manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great diversity in this company - many women in senior positions, support for the LGBTQ+ community and an inclusive approach to neurodivergence and people with disabilities. Good company-wide culture of recognising and rewarding employees through the “Kudo$h” system, staff awards, celebratory company events. At times the positivity was genuinely uplifting. Many hard-working, smart colleagues focussed on doing a great job. Exciting tech platform, good hybrid working culture, excellent scale up potential (sadly not being executed well enough at senior level)

      Cons

      Management at the top of Shared Services created a tense and intimidating culture, senior staff hired and then unceremoniously fired, demonstrating seriously poor judgement. They introduced agile development practices in the company with no experience or understanding of how to scale them, alongside poorly conceived metrics. This led to chaos, increasingly poor code quality and misdirected investments. What should have been a fantastic experience working in a tech-enabled scale up instead became a toxic experience - senior managers increasingly fearful to speak out. Persisted for years and hadn’t been addressed by the CEO/People Team by the time I left.

      avatar
      Simply Business Response
      10mo
      Thank you for taking the time to share your feedback. We appreciate your positive comments about our diverse and inclusive culture, our employee recognition system, and our dedicated colleagues. We are incredibly proud of the culture we've built and are committed to maintaining an environment where everyone feels valued and supported. We're equally proud of the significant progress we've made in modernising our platform. Our focus on agile development has been instrumental in our ability to bring new products to market quickly and respond to customer needs at a rapid pace. We've always believed in a culture built on trust, respect, and autonomy and are disappointed to hear you feel your experience became toxic – this doesn't chime with our expectations, and is something we'd love to explore further. We will share your comments with our leadership team and would welcome further conversation if you're open to speaking with a member of our People Team.
      Viewing 187 - 189 of 306 Reviews
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      ReviewsSimply Business reviews

      Glassdoor has 330 Simply Business reviews submitted anonymously by Simply Business employees. Read employee reviews and ratings on Glassdoor to decide if Simply Business is right for you.