Simply Business reviews

3.6

57% would recommend to a friend

(306 total reviews)
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David Summers

78% approve of CEO

56% positive business outlook

Simply Business has an employee rating of 3.6 out of 5 stars, based on 306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Simply Business employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

306 reviews
5.0
Nov 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Great promoted growth and learning

Cons

Nothing to mention cons wise

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Simply Business Response
7mo
Thank you for sharing your feedback! We're thrilled to hear that you're experiencing growth and development within SB. We appreciate you taking the time to provide this positive review!
4.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Good culture in the UK side of the business, good tech stack and ways of working

Cons

US side of the business is more cut throat, siloed stream of work

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Simply Business Response
6mo
Thank you for taking the time to share your feedback about working as a Senior Product Analyst at Simply Business. Our Shared Services team is committed to fostering a globally unified and collaborative environment, and if you are open, we would like to hear more about your experience.
1.0
Oct 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive colleagues and generally positive team environment. Good opportunities for personal development and growth when things are going well. Recognition initiatives such as Simply Brilliant highlight staff achievements. Clear performance metrics and regular 1:1 meetings for feedback. (Which they will feed you with positive feedback and tell you that your smashing it and doing great, which is deceiving as they will happily get rid of you due to “performance”. Managers don’t use this time wisely and use it to just to have a chin wag.

Cons

Poor handling of personal circumstances — limited understanding or flexibility when employees face genuine mental health or family issues. Inconsistent communication — important meetings and outcomes not always communicated clearly or with enough notice. Lack of transparency in decision-making, especially around dismissals and HR processes. High pressure around attendance, with little consideration for wellbeing or personal challenges. Promises and feedback on progress not always reflected in management actions. Feeling that loyalty and improvement efforts were overlooked despite meeting and exceeding targets. They are not transparent about commission structure until you passed training and are on the phones.

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Simply Business Response
7mo
Thank you for taking the time to share your feedback about your experience at Simply Business – the level of detail is really helpful as we continue to consider how we make SB the best possible environment for our people to flourish. Firstly, we’re pleased to hear that you found your colleagues supportive and the team environment positive – we recognise that our unique community at Simply Business is one of our single biggest strength, and we’re proud of the role all of our people play in this. Thanks for also sharing where you feel we can improve. The wellbeing of our people is a top priority – and we’re proud to invest in a number of initiatives to support this. Our Mental Health First Aiders, EAP program and our regular wellbeing events, materials and resources are designed to ensure SBers can feel their best at work. We were surprised (and disheartened) to read your feedback on our approach to this and would love to understand more if you’re willing to share any further information? Likewise, we’re proud that Simply Business has always been a place where our people can flourish and grow their careers – and our managers are at the heart of fostering this growth. We take all feedback seriously, particularly comments concerning management support, and employee wellbeing and would welcome a further opportunity to discuss this feedback with you – our people team are always available for an open conversation.
Viewing 184 - 186 of 306 Reviews

Glassdoor has 330 Simply Business reviews submitted anonymously by Simply Business employees. Read employee reviews and ratings on Glassdoor to decide if Simply Business is right for you.