Simply Business reviews

3.6

60% would recommend to a friend

(305 total reviews)
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David Summers

78% approve of CEO

59% positive business outlook

Simply Business has an employee rating of 3.6 out of 5 stars, based on 305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Simply Business employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

305 reviews
1.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunches & out of date drinks vending machine!

Cons

Toxic culture! Works purely on favouritism! Fully green high sales worker! Made absolute tons of thousands for SB! Shined & stood out with my work rate! 10/10 customer service feedback through the past 5 years until 1-2 hick ups due to unexpected personal situations! Rather than supporting or helping me … they gave me the boot! You are just a number at SB & no matter how hard you work it’s a front to show they care! Everything about this company is fake! Background all this diversity nonsense including mental well being that they rave about lol it’s all a tick box exercise!

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Simply Business Response
3mo
Thank you for sharing your feedback. We are saddened to see this review, as we take our culture and the experience of all our employees very seriously. We value the perspectives shared by our teams, and we are committed to using this feedback to inform our ongoing efforts to support our people and strengthen our workplace. We appreciate you taking the time to share your thoughts, if you would like to discuss your feedback in more detail, please reach out to the People Team.
4.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Flexi time Team lunches Yearly trips abroad

Cons

A lot of pressure and high targets on phones

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Simply Business Response
4mo
Thank you for sharing your experience working at Simply Business. It’s awesome to hear you’re made the most of the flexi-time, team lunches, and those yearly trips—we definitely believe in rewarding the hard work that goes into supporting our customers. Thanks again for leaving a review and we wish you all the best.
5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve been with the company for over a year now and have been very happy with my experience. Good work-life balance, and the benefits are solid and competitive within the industry. The role consistently challenges me in the ways I’ve been looking for, providing a supportive environment where I can grow

Cons

We are still refining some of our internal processes and ways of working. It’s a work in progress, but it’s expected as we continue to evolve how we collaborate and get things done

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Simply Business Response
4mo
Thank you for sharing your experience at Simply Business; we appreciate your perspective as we continue to grow and refine how we operate. It is great to hear you are finding the right level of challenge in your role and benefiting from a healthy work-life balance and competitive benefits. We aim to create a culture of empowerment where our teams feel supported to take ownership of their work, and hearing that you feel championed in your development is exactly the environment we strive to provide. As a company that values pioneering and learning, we are constantly looking to challenge the status quo and improve how we collaborate. We’re upfront about the fact that as we evolve, our processes must also adapt to remove complexity and remain "to the point". We value your honest feedback as we work to refine our internal workflows and look forward to your continued success on the team.
Viewing 19 - 21 of 305 Reviews

Glassdoor has 329 Simply Business reviews submitted anonymously by Simply Business employees. Read employee reviews and ratings on Glassdoor to decide if Simply Business is right for you.