Simply Business reviews

Thank you for taking the time to provide such a comprehensive review of your experience at Simply Business. We are incredibly grateful for the dedication and expertise you have contributed to the business during the past 8 years. We take great pride in ensuring that our part-time colleagues feel equally empowered and valued; we firmly believe that providing autonomy leads to the highest levels of professional engagement and mutual respect. We also appreciate your highlights on the following: Technological Evolution: We are pleased that our focus on AI integration has provided you with meaningful learning opportunities. Staying at the forefront of innovation is a core priority for us. Organizational Growth: Your perspective on our transition through different growth stages is insightful. We remain committed to fostering a culture that embraces change while maintaining the high talent density you described. Leadership Engagement: We value your feedback regarding the recent sessions with our CEO and Chief People Officer. Maintaining an open dialogue between leadership and our teams is essential as we continue to evolve. Thank you for being a part of the Simply Business journey. We look forward to your continued success and contributions.

Thank you for sharing an honest and detailed review of your five years with us. It’s great to hear that you feel supported by your team and see a clear path for your career progression, that is exactly the kind of environment we continually strive to build. However, it’s clear that recent changes have created some frustrations, and we really appreciate your candor. We know the shift to 8 days a month in the office is an adjustment from our previous flexibility, and recognize this will have an impact on the likes of travel costs. However, we firmly believe this helps maintain our unique culture – one which allows us to foster relationships with each other, do our best for our customers, and ultimately develop our people. Regarding your feedback on the recent pay review and the transparency of our "Exceeds" ratings: thank you. We want our rewards to feel fair and motivating, ensuring that those who go above and beyond are rewarded fairly. Your insights on the rating balance, specifically how easy it feels to miss vs. how hard it is to exceed are valuable and we will be sharing this directly with our People Team to ensure our framework remains balanced and consistent for everyone. We would love the opportunity to discuss this further and find ways to better support your experience, as we truly value your impact and want to ensure Simply Business remains a place where you feel you can continue to grow.