Simply Business reviews

3.6

57% would recommend to a friend

(306 total reviews)
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David Summers

78% approve of CEO

56% positive business outlook

Simply Business has an employee rating of 3.6 out of 5 stars, based on 306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Simply Business employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

306 reviews
1.0
Jun 14, 2021
Recommend
CEO approval
Business Outlook

Pros

- Overall company culture is positive

Cons

- Boring - Slow - Bullies tolerated - Product debt - Some tech leads refuse to have their teams improve things because they'd rather do more tutorials. - Architecture makes no sense

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Simply Business Response
5y
Thanks for taking the time to share your feedback on your experience at Simply Business – we value all thoughts, both positive and otherwise, and use these to inform conversations on how we can make SB the best possible place to work. Firstly, it’s really pleasing to learn you have a positive view of our culture – it’s something we’ve worked hard to maintain as we scale during an ambitious period of growth, and all of our people can be proud to have supported this. With regards to your feedback on both pace and how exciting your work is, this is disappointing to learn. We want SB to be a place where people feel challenged and – given our record of growth, and the ambitious plans set out for the coming years – believe that is the case for most. It’s particularly alarming to read about your feedback on bullying – this is absolutely not tolerated across the business, and if you feel comfortable sharing more information on this, we’d welcome a private conversation so that we can understand more and look to address any issue. Thank you again for leaving this review – we’ll make sure this feedback reaches the right people.
3.0
Jun 10, 2021

Why is everyone leaving?

Recommend
CEO approval
Business Outlook

Pros

Relaxed atmosphere, freedom to make an impact.

Cons

Chaotic management, little direction, boys club, no reward and recognition structure, development opportunities withheld. The culture is very relaxed, and protecting people who do very little is part of that, so it’s a great place to work if you want to do as little as possible and get paid. However, if you expect to be accountable for your performance and your pay/progression to align with that, I’d go somewhere else. There is little-to-no reward structure, and what exists is driven by the few at the top. From my experience it pays to have friends who can help you out, however be aware that there are already cliques in place, that are difficult to break into.

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Simply Business Response
5y
Thank you for taking the time to share your thoughts – we really do value the feedback we receive (positive or otherwise) across both internal and external channels, and recognise that it’s critical in helping us build an even better SB for our people. To quickly touch on your positive points, we’re really pleased that you feel individuals have the freedom to make an impact. We firmly believe in autonomy and trusting great people to do great work. But we also recognise that autonomy and trust need to be paired with clear direction, support, and ultimately accountability – and we value your feedback on this. We’re proud of the leadership programmes we offer to support managers in helping to develop their people, and encourage everyone to take ownership of their own progression – with access to online learning and allocated budget for external training. We take all of your feedback seriously and appreciate you sharing your experiences – we’ll ensure this is kept in mind as we consider ways to further improve development, recognition and reward going forward.
3.0
Jun 9, 2021

Good heart

Recommend
CEO approval
Business Outlook

Pros

Flexibility, autonomy, company trip, relaxed

Cons

Policy’s and procedures either don’t exist or are out dated, pay and benefits could do with a better benchmark.

Viewing 223 - 225 of 306 Reviews

Glassdoor has 330 Simply Business reviews submitted anonymously by Simply Business employees. Read employee reviews and ratings on Glassdoor to decide if Simply Business is right for you.