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      Simply Business

      Engaged Employer

      Simply Business reviews

      3.6

      57% would recommend to a friend

      (306 total reviews)
      avatar

      David Summers

      78% approve of CEO

      56% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.1

      Senior management

      3.0

      Career opportunities

      Simply Business has an employee rating of 3.6 out of 5 stars, based on 306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Simply Business employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      306 reviews
      1.0
      Jul 1, 2021

      Do not do it

      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      They allow you to work from home.

      Cons

      Bad management and they don’t care about employees!

      avatar
      Simply Business Response
      5y
      Thanks for sharing your thoughts – please know we take all feedback seriously and recognize that there are always areas where we can improve. Our people are our top priority, and we are extremely committed to continuing our focus on the wellbeing of our employees. Our Customer Solutions Center is growing fast –and while that’s exciting for us all, we want to make sure all of our people feel supported. We believe that everyone has a voice at SB and if you’re open to it, our CSC leadership team and People team are here to discuss how you’re feeling – and we’d also encourage you to use our ‘5 Ways To Be Heard’ framework so we can get a clear understanding of how we might address any concerns.
      1.0
      May 27, 2026

      Unskilled Leadership and Recent Layoffs Crippling Current Employees

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Before they fired all the good people who knew what they were doing, the biggest pro was the people. Now that they are gone, working at SB is depressing and exhausting.

      Cons

      Unskilled leadership across the board. The company is floundering internally with massive layoffs of tenured employees, leaving contractors to come and go like a revolving door. SB is not people first. SB does not promote within. SB does not advocate for their best employees. SB does not give structured performance increases. Moral was low before I left, and I know from others still on board that morale is even lower now following massive layoffs. From what I’ve heard from those still there, it’s a complete circus now. Don’t work here unless you love chaos, misguided strategy, not being valued for the work you do, and mistreatment and mistrust from upper management.

      avatar
      Simply Business Response
      1mo
      Thank you for taking the time to share your experience. We understand that periods of change can be challenging and impact morale across teams.We remain focused on building an environment where our teams can successfully collaborate and drive the business forward.. We wish you the best in your next professional chapter.
      Viewing 22 - 24 of 306 Reviews
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      ReviewsSimply Business reviews

      Glassdoor has 330 Simply Business reviews submitted anonymously by Simply Business employees. Read employee reviews and ratings on Glassdoor to decide if Simply Business is right for you.