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Singlewire Software

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Singlewire Software reviews

3.0

43% would recommend to a friend

(10 total reviews)

Paul S. Shain

43% approve of CEO

40% positive business outlook

Reviews by job title

10 reviews

Reviews about "Management"

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3.0
Jan 29, 2026

Going downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people overall. Some of the company still tries to be what used to make Singlewire great to work at. The main product is worthwhile.

Cons

New management team and PE owners care about nothing except the bottom line. Raises and bonuses have gotten stingy and employees are constantly asked to do more with less. Executives keep hiring their friends rather than competent leaders and long-time employees are no longer considered to have valuable insights worth listening to. Benefits are the bare minimum and getting worse: time off has decreased, “incentive units” don’t vest and are probably worth nothing, education benefits disappeared, and even company parties and meetings that were once nice catered events have turned into gummy pasta from Olive Garden and breakfast from IHOP. UHC health insurance is especially terrible and company leaders refuse to consider other options.

1.0
Nov 12, 2025

Run away!

Recommend
CEO approval
Business Outlook

Pros

Good core product. Strong partner network.

Cons

The company has hired leaders who don't know how to sell software. Processes and tech stack are antiquated. Investment in marketing is low, and BDRs work for about 20 minutes per day enrolling people into marketing-generated email sequences before taking off for lunch and working the rest of the day from home. TM's are riding the coattails of partners and waiting for business to come in. Core product is good, but competition has caught up. Recent acquisitions haven't panned out. HR is focused on DEI (rebranded as IDEA) rather than quality. Biggest red flag for a sales rep - they don't know how to set quotas. New management has set quotas of $1,8M on an average deal size of $8k. No leads from marketing and few from BDR's make this completely unattainable.

Viewing 1 - 3 of 10 Reviews

Glassdoor has 41 Singlewire Software reviews submitted anonymously by Singlewire Software employees. Read employee reviews and ratings on Glassdoor to decide if Singlewire Software is right for you.