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      SiteMinder

      Engaged Employer

      SiteMinder reviews

      4.0

      77% would recommend to a friend

      (519 total reviews)
      avatar

      Sankar Narayan

      86% approve of CEO

      72% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Culture & values

      4.0

      Work/Life balance

      3.7

      Senior management

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      SiteMinder has an employee rating of 4.0 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      519 reviews
      4.0
      Aug 14, 2025

      Great culture and team spirit, but disconnect between HQ and local markets

      Regional sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Exceptional team culture: The Barcelona office has an amazing vibe. You can genuinely feel the positive energy and camaraderie when you walk through the door. People actually enjoy working together here. Strong internal mobility: SiteMinder truly invests in developing internal talent. Career progression opportunities are real and the company actively promotes from within, which is refreshing in this industry. Collaborative environment: Teamwork isn't just a buzzword here - it's lived daily. Colleagues genuinely support each other and celebrate wins together. Industry leader: Working for the market leader in hotel tech gives you credibility and opens doors. It's the company everyone in the industry wants to work for, and that reputation is well-earned.

      Cons

      Siloed departments affecting MRR targets: Poor communication between departments (Product, Support, CS). Unrealistic MRR targets from HQ: Australian headquarters sets MRR targets without fully understanding local market conditions. What works in APAC doesn't necessarily translate to European markets. The pricing strategies and sales cycles are completely different, yet targets remain uniform across regions. Top-down decision making: Strategic decisions come from very high up with limited input from operational levels. This can lead to initiatives that look good on paper but are challenging to implement in practice.

      avatar
      SiteMinder Response
      10mo
      Hello! Thank you for taking the time to leave a review. It is much appreciated! Great to hear such amazing positives. Especially love - Teamwork isn't just a buzzword here - it's lived daily. That's such an awesome statement:) On the cons and advice to management, looks like you have really well thought out feedback. We are certainly aligned on the need for great collbaoration between teams and something we promote strongly (also via or ways of working). Your thoughts on targets and regional nuances is definitley worth exploring and whereas I am not the expert here I do highly recommend that you discuss these points further with sales leadership. Seems like you have given it a lot of thought so please do share your thoughts internally and thanks again! Anna Kennedy, HRD EMEA
      5.0
      Aug 14, 2025

      Great place to work

      Customer solutions consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good environment, clarity in the role.

      Cons

      Nothing so far. all good.

      avatar
      SiteMinder Response
      10mo
      Hello, thanks so much for taking the time to leave a review. It's much appreciatd! Glad to hear all is going well Anna Kennedy, HRD EMEA
      4.0
      Aug 13, 2025

      Good

      Market executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - working environment - good pay

      Cons

      - WFH only 1 day a week

      Viewing 43 - 45 of 519 Reviews
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      Glassdoor has 584 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.