SiteMinder reviews

4.0

77% would recommend to a friend

(519 total reviews)
avatar

Sankar Narayan

86% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 4.0 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

519 reviews
5.0
Feb 13, 2017

Great Place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere and teams work well together

Cons

None that I can see so far...

avatar
SiteMinder Response
9y
Thanks for taking the time to provide your feedback, I'm glad to hear you are enjoying the team environment :)
4.0
Feb 7, 2017

Software Engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cool company with good developer cultues

Cons

You will be working on the same product for years

avatar
SiteMinder Response
9y
Thanks for your review, I'm glad you are enjoying working with us. I'll raise your feedback around the single product focus, we are exploring our offering in R&D now and this may be something we can help change.
4.0
Jan 27, 2017

Good Company But Little Room For Career Growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everybody is very friendly with each other and hierarchies are very flat, particularly in the regional offices. There is a part-of-a-family kind of vibe and lots of employees socialise outside work. The work environment is professional - but relaxed - with generally casual dress code and drinks/snacks on Fridays. There is free toast and coffee all day and newly refurbished social area with games corner and TV. Everybody gets treated fairly and as real people. The management is usually part of the team. Due to its versatility and need to cover a range of services and technology, it's a great place to start a career and gain experience on a variety of levels and skills.

Cons

Only limited room for growth, especially once moved outside the 1st line customer facing teams. As the hierarchy is flat, there are not many levels to move vertically. People leave quite regularly, not because they don't enjoy the work, but because they feel like there is little to look forward to in terms of a long term career. Although the hierarchy is flat, head office in Sydney is not well connected to the rest of the company and there is an element of HO making decisions with little communication. Due to lack of comms, decisions made are hard to understand and sudden changes oftentimes cause problems further down the line.

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SiteMinder Response
9y
Thanks for taking the time to share your views, I agree it is challenging to create career opportunities in a flat structure but it is it certainly something we are looking into. Our Exec have worked really hard this financial year to improve communications and connect better with our international offices so I'm disappointed to hear that this does not appear to be helping. I'll make sure your feedback is relayed to the team and if you'd like to discuss further drop me an email at charlie.milne@siteminder.com
Viewing 466 - 468 of 519 Reviews

Glassdoor has 584 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.