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Thank you for taking the time to write this review for Sixt rent a car. We are happy to hear that you enjoyed the branch environment you were reassigned to. However, we do apologize that your initial branch was not as positive of an experience. Our executive team has regular regional and branch manager meetings as well as ongoing training to promote positivity, consistency, and professionalism across all branches. Likewise, all new hires have a mandatory orientation and several also have a mandatory one week training at our headquarters. This allows employees to become familiar with our HR and training teams and learn about our standards and procedures. With that said, all branch employees should have a thorough understanding of how to conduct themselves in a professional manner and if any discrepancies should arise, every new hire is encouraged to contact a member of the HR team. Due to your unsatisfying experience at your first branch, we would encourage you to reach out to our VP of HR, Gaddy Fernandez. Unwelcoming behavior is not promoted and of course we would investigate to rectify this.
In regards to your concerns about managerial training, all managers experience a wide range of markets for several months to a year (depending on experience level) to provide them with the knowledge to overcome obstacles and successfully manage a team. Additionally our managers either have a Bachelor’s Degree or prior managerial and leadership experience and training. We hone in on personality traits and behavior to select our managers and only a select few make it through out rigorous interview process. Our recruiting team ensures that we are selecting managers that match our superior standards of professionalism and quality service and also selecting those that can manage a team that will embody these traits. Mangers in training must constantly show a passion for the business, show enthusiasm that matches our standards, and of course, pass their assessment to successfully manage their own branch. Also we do have a competitive compensation package. Comparing us to other companies, our employees are compensated very well. Finally, as you yourself recognized, Sixt prides itself on being a very diverse organization when it comes to age and gender. In addition, Sixt’s Branch Managers not only come from the United States but all over the world.
