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Slack

Part of Salesforce

Engaged Employer

Slack Customer Experience Manager reviews

4.1

100% would recommend to a friend

(9 total reviews)
avatar

Stewart Butterfield

100% approve of CEO

1% positive business outlook

Ratings by category

5.0

Diversity & inclusion

5.0

Compensation and benefits

4.9

Work/Life balance

4.1

Senior management

3.3

Culture & values

2.3

Career opportunities

Ratings by demographic groups

Reviews by job title

9 reviews
5.0
Dec 31, 2024

People first culture getting lost in acquisition

Manager, customer experience
Recommend
CEO approval
Business Outlook

Pros

Slack fostered a highly collaborative and inclusive culture, where employees were empowered to innovate and contribute.

Cons

Slack prioritizes thoughtful customer engagement, but after the acquisition by Salesforce, it felt like profits targets became the driving force, sidelining what made the company unique.

Viewing 1 - 3 of 9 Reviews
Related searches: Slack Manager, Customer Experience jobs | Slack Manager, Customer Experience salaries | Slack benefits | Slack Manager, Customer Experience interviews | Slack conversations
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Glassdoor has 1,230 Slack reviews submitted anonymously by Slack employees. Read employee reviews and ratings on Glassdoor to decide if Slack is right for you.