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Slack

Part of Salesforce

Engaged Employer

Slack Customer Experience Manager reviews

4.1

100% would recommend to a friend

(9 total reviews)
avatar

Stewart Butterfield

100% approve of CEO

1% positive business outlook

Ratings by category

5.0

Diversity & inclusion

5.0

Compensation and benefits

4.9

Work/Life balance

4.1

Senior management

3.3

Culture & values

2.3

Career opportunities

Ratings by demographic groups

Reviews by job title

9 reviews
5.0
Jan 10, 2021

Fast moving, great culture.

Customer experience manager
Recommend
CEO approval
Business Outlook

Pros

- Inclusive culture - Driven, motivated employees - Fast change of pace - Lots of opportunity to grow and develop.

Cons

You need to be motivated and driven to work at Slack. The fast pace of change requires people to be engaged and willing to grow constantly.

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Slack Response
5y
Thanks so much for your review. We’re really glad to hear that you appreciate our inclusive culture and passionate employees! We agree that things change quickly as we constantly adapt and grow--thanks for being along for the ride! -Slack
5.0
Oct 14, 2020

A place to grow and do the best work of your life

Customer experience manager
Recommend
CEO approval
Business Outlook

Pros

My time at Slack has been the best job of my life. I work with the kind, empathetic and incredibly smart humans who care deeply about the humans around them. Leadership carves opportunities that help team members grow and develop within the company. We truly are customer-centric, and decisions are made to support our customers and our teams.

Cons

You have to be comfortable with ambiguity and change. If you aren't then at least be open to learning.

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Slack Response
5y
We're thrilled that after 3+ years at Slack, you'd still consider us a 5 star employer to work for! We're happy you're happy :) Thank you for all the hard work! -Slack
5.0
Oct 14, 2020

Unquestionably the the best job I've ever had

Customer experience manager
Recommend
CEO approval
Business Outlook

Pros

This company cares so deeply about their people, and the way they've navigated COVID-19 and the shift to WFH is a shining example of that. Strong leadership at every level of the organization.

Cons

Pace of change is blisteringly rapid. You need stamina, grit, and perseverance to keep up and thrive in this environment.

Viewing 7 - 9 of 9 Reviews
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Glassdoor has 1,230 Slack reviews submitted anonymously by Slack employees. Read employee reviews and ratings on Glassdoor to decide if Slack is right for you.