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      Smalls

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      Smalls reviews

      3.8

      65% would recommend to a friend

      (13 total reviews)

      62% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      13 reviews
      5.0
      May 30, 2023

      Like family.

      Social media manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - truly a great culture - caring and understanding leadership - job is so fun, we help cats! - four day work week - WFH - unlimited PTO - WFH stipend - bi-yearly company retreats - karaoke

      Cons

      it's still a start up so clarifying roles and job pathways can be a bit more of a hurdle to cross but it's become much more clear over the years.

      5.0
      Apr 13, 2023

      Nothing in this world is purrfect, but this is pretty darn close.

      Senior cat care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing modern / progressive culture. - Employee's are treated humanely - Unlimited Mental Health days - Paid Vacation - Paid health care benefits -Flexible schedule - Paid Holidays - Amazing work life Balance - The pay is stellar - The customers we interact with are also extremely nice with spicy individuals coming few and far between.

      Cons

      - Because we're growing sometimes things change or progress in a different direction than expected. This isn't necessarily a bad thing but if you're like me and fall into a routine quickly it can be a bit more tiresome than you've been used to - Because we're small it takes a long time to review data and act on that data. - While other departments have 4 (8 hours a day work weeks), our cat concierge team does have 5 day work weeks.

      5.0
      Apr 1, 2023

      Community Oriented

      Cs team member
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smalls is a workplace with a vibrant and inclusive culture. The customer service department is included in company wide conversations and updates and are treated like equal components of the company, not an isolated island of hourly workers. Smalls boasts that it is a people first company, and that is very much reflected. It’s a very unique place to work in how community based the culture feels- especially when compared to how brutal start ups can feel in terms of burn out. Smalls is a diverse company, and is particularly trans and neurodivergent friendly, especially the CS Team. The work feels rewarding in that you are valued beyond what you can produce on paper.

      Cons

      As a young company and a start up, there is much to still be developed. Processes are changing and updating frequently, and the training is hands on. The work environment is fast paced, but still is very protective of a work-life balance. If you have a hard time not checking work emails/notifications when it’s your time off, you may have a difficult time adjusting. If frequent change makes you uncomfortable, you may also have a difficult time in such a role.

      Viewing 7 - 9 of 13 Reviews
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      Glassdoor has 15 Smalls reviews submitted anonymously by Smalls employees. Read employee reviews and ratings on Glassdoor to decide if Smalls is right for you.