Smarsh reviews

3.5

62% would recommend to a friend

(484 total reviews)
avatar

Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

484 reviews
2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good tech stack, you will get to learn a lot but don't stay here more than 2-3 yrs. You have some good leaders who are valued less in the engineering team.

Cons

C-Staffs constantly leaving, no certainty at all. Company has no future at all, got company bonus less than 100% due to company’s bad performance. Minimum 2 round of layoffs every year. Toxic culture at senior leadership, a lot of politics. People sitting at leadership roles with 0 technical knowledge, getting things done by their subordinates (keeping them in control by giving them good hikes and promotions). No work life balance at all.

3.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great product and a clear market leader - Strong market hold with the biggest clients - AI-first strategy and an amazing use case for true transformation - Flexible working and great remote teas

Cons

- Constant leadership changes - Multiple re-orgs - No clear product roadmaps and a very weak product org - Silo-ed working

Viewing 331 - 333 of 484 Reviews

Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.