Smarsh reviews

3.5

62% would recommend to a friend

(484 total reviews)
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Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

484 reviews
2.0
Jul 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Some really solid co-workers and occasionally a good culture. Life-work balance isn't too bad. Benefits are pretty good, and the company appears to be pretty transparent with their finances.

Cons

Inexperienced management (lots of falling uphill during the last merger). Extremely top heavy company structure (more management than employees in some departments). Very little availability in career paths, and below industry pay. Things are increasingly becoming more bureaucratic and unorganized. Several teams constantly don't hit goals or timelines, and nobody seems to actually care. Also, stop exploiting employees that have more than one "job" at Smarsh. This place is famous for adding on extra work outside of the JD without compensation.

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Smarsh Response
6y
Thank you for your feedback. Currently we are reviewing EVERY position in the company to assure the job description is aligned to the work. In our growth mode, we have been able to promote many people into leadership positions and this year (and next) we will be conducting multiple skill enhancement training programs for our leaders.
4.0
Jun 27, 2019
Recommend
CEO approval
Business Outlook

Pros

The company's exciting direction and sustainable revenue model create an optimistic and pro-active work environment. Flexible hours and respectful management contribute to a friendly work day.

Cons

Small company size impacts available resources and career-path

4.0
Jun 26, 2019

Great Place to Work!

Recommend
CEO approval
Business Outlook

Pros

Collaborative work place, opportunities for training and growth, leader in the industry, inclusive of all people of all identities!

Cons

We are growing faster than we have people to handle the growth. We need good, hard working new hires, come join our team.

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Smarsh Response
6y
Thanks! We are growing fast and we need more talented people to join our team. We continue to add more learning and development opportunities, inclusive of a new Learning Management System with over 700 accessible programs for our employees. We are proud to have recently formed an Inclusion Committee, and are looking forward to the future impact of this program!
Viewing 397 - 399 of 484 Reviews

Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.