Smarsh reviews

3.5

62% would recommend to a friend

(484 total reviews)
avatar

Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

484 reviews
3.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great product and a clear market leader - Strong market hold with the biggest clients - AI-first strategy and an amazing use case for true transformation - Flexible working and great remote teas

Cons

- Constant leadership changes - Multiple re-orgs - No clear product roadmaps and a very weak product org - Silo-ed working

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Product company on paper no fixed working hours but if you're team is also in US, then regular late evening hours in India is Expected. ESOP's, Paid Time-Off, Paternity leaves.

Cons

Very Unstable Leadership team, Stragegic goals keeps changing every few months. Team keep changing. Frequent Layoffs happen every few months. Managers conduct daily meeting and micro-manage due to the fear of layoffs. Avoid this company as much as possible.

Viewing 4 - 6 of 484 Reviews

Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.