Smarsh reviews

3.5

62% would recommend to a friend

(63 total reviews)
avatar

Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Reviews by job title

63 reviews

Reviews about "Compensation"

Return to all reviews
3.0
Jun 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people, nice work enviornment

Cons

High stress and low pay

avatar
Smarsh Response
1y
Thank you for your feedback—we’re glad you value the team and environment. We acknowledge your concerns around stress and pay, and we are actively working to ensure our employees feel supported and rewarded.
1.0
May 10, 2025

What Happened to Inspire Confidence?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smarsh was once a great place to work with a high-energy culture that focused on People First, Inspire Confidence, and Embrace the Impossible.

Cons

At some point the people-focused core values became less about inspiring confidence and more about getting the bookings at all costs. It was and continues to be all about rapid, uncontrolled growth without investing in the stability and security of current solutions. Starting salaries were an insult.

avatar
Smarsh Response
1y
Thank you for sharing your honest feedback. At Smarsh, we believe our values should evolve alongside our business, culture, and people. A few years ago, we engaged employees across the company in shaping a new set of Guiding Principles - an intentional evolution of our original values. These new principles - We Lead with Excellence to Protect the Truth, We Own the Outcome to Ensure Results, and We Act as One Smarsh to Build Our Future—were built by our people, for our people. We understand that times of change can be challenging, and we recognize that growth must be balanced with focus, investment, and care for our people. Your perspective is important and will be shared with our leadership team as we continue to listen, learn, and grow. Thank you again for your time at Smarsh and for your honest feedback.
Viewing 4 - 6 of 63 Reviews

Glassdoor has 514 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.