Does Smarsh pay their employees well?

According to anonymously submitted Glassdoor reviews, Smarsh employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Smarsh. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Smarsh?

62% of Smarsh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smarsh 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Smarsh?

Software Engineer (30) , Account Executive (18) , Senior Software Engineer (15) , Manager (9) , Customer Success Manager (8) , Software Developer (8) , Technical Support Engineer (6) , Product Manager (5) , Software Development Engineer (SDE) (5) , Delivery Engineer (4) , NOC Engineer (4) , Principal Software Engineer (4) , Sales Development Representative (SDR) (4) , Software Engineer II (4) , Software Engineer III (4)

What are the pros of working at Smarsh according to real employee reviews?

"Great people to work with Worthy mission and vision Work is challenging and engaging" ((in 40 reviews)); "Smarsh Culture is Great" ((in 36 reviews)); "The benefits were great for industry." ((in 32 reviews)); "work life balance was good" ((in 26 reviews)); "They have good pay and they are okay with WFH." ((in 14 reviews))

What are the cons of working at Smarsh according to real employee reviews?

"Micro management in the company." ((in 28 reviews)); "Most of the leadership is also white and male" ((in 17 reviews)); "Frequent Layoffs happen every few months." ((in 16 reviews)); "There is no job security" ((in 8 reviews)); "workers sacked for taking mental health time off" ((in 5 reviews))

What are employees saying about Smarsh layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smarsh layoffs and their outlook for job security at Smarsh in 2026.

What are the top reviewed Smarsh locations?

Portland , Atlanta , New York , Pleasanton , Alpharetta , Chicago , Eugene , Los Angeles , Dover , Manchester , Boston , New Brunswick , St. George , Aylett , Phoenix , Raleigh , Austin , Houston , Fayetteville , Franklin , Nashville , San Diego , Redwood City , San Francisco , Palo Alto , San Jose , Portsmouth , Stratham , Longmont , Vancouver

Smarsh reviews

3.5

62% would recommend to a friend

(484 total reviews)

Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Ratings by demographic groups

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Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

484 reviews

5.0

Mar 28, 2021

I love it here

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits, fair wages, awesome coworkers, caring management, and we have ethics here, which is always good.

Cons

I haven't really experienced any, other than the occasional on-call shift where you have to man the phones overnight for a weekend once every 3-4 months.

Smarsh Response

5y

Wow! Thank you so much! We love it here too, and this is motivation to keep on improving.

5.0

Mar 10, 2021

Great Fast-Paced Company

Human resources business partner

Recommend

CEO approval

Business Outlook

Pros

-Communication -Fast-paced, quick responses and actions -Well thought out initiatives -Great team members -Lots of learning opportunities

Cons

-Unclear processes (sometimes too much red tape)

3.0

Jan 15, 2021

0

Administrative

Recommend

CEO approval

Business Outlook

Pros

good company and good people

Cons

low pay. need better management

Smarsh Response

5y

Thank you for sharing your feedback. We are happy to hear you have confidence in Smarsh and we agree, Smarshians are awesome people :) Pay equity and market pay are critical components of our total rewards philosophy. We would love to continue the conversation if you have additional details or feedback for us.

Viewing 145 - 147 of 484 Reviews

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Smarsh

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I love it here

Great Fast-Paced Company

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