Smarsh reviews

3.5

62% would recommend to a friend

(484 total reviews)
avatar

Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

484 reviews
5.0
Jun 20, 2019

Great Company & Culture

Recommend
CEO approval
Business Outlook

Pros

This has been the BEST company I have worked for. The past few years have been alot of growth and transition so we experience all the pains of that, but as a manager/leader it has only opened doors for me and my team. I do hear some of the rumblings of the challenges we have, but what company doesn't. It is what you make it and if you are positive, hardworking, and winning mindset I see many people taking advantage of the possibilities here. Many have created their own roles or learned skills they might not have being else where.

Cons

We have a tendency to give a lot of chances to those who are negative. There have been a lot of changes and just like there were positives there were negatives. Product strategy has seemed to be settled.

avatar
Smarsh Response
6y
WOW, Thank you for the compliment. We have a group a highly committed and talented people working hard and in the same direction. It is nice to hear that you are having a good experience. We are in a growth mode that allows more talented people to join and carve out increasingly important roles for themselves.
4.0
Apr 25, 2019
Recommend
CEO approval
Business Outlook

Pros

My favorite part about working for Smarsh is the company culture and the people I work with. We work hard, play hard and support each other in every way that we can.

Cons

My commute is one of the challenges I face here. We have great benefits that pay toward parking/transit, but full coverage would be lovely.

avatar
Smarsh Response
6y
Thank you for the feedback. We're delighted you enjoy our culture and the people you work with, we work hard on maintaining and improving our culture, to create a positive and successful work environment. You make an important point, the need to share information throughout all levels of the organization, we cannot agree more. We will continue to share important information in our All Staff meetings, in addition to sharing the executive meeting notes with all levels of the organization. The new Q&A open channel has been getting good traction to ask/answer questions and to share information. We are committed to identifying new ways of how our employees want to digest and receive information, inclusive of our social collaboration tools.
5.0
Apr 18, 2019

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great Benefits Great Work / Life Balance New Daily Challenges Fast Pace & Exciting Several Perks Stable Work Environment Pioneers of the industry Innovative Smarsh Culture is Great Growth Opportunities

Cons

Cannot think of any cons working for Smarsh.

avatar
Smarsh Response
6y
Thanks for the feedback. We appreciate many aspects of our organization and culture are a major aspect of attracting top talent, but we also recognize there are areas of improvement, and we're committed to improving our products and culture. The periodic employee workplace surveys are intended to create a platform where we listen to our employees, and can create programs to improve our organization, as an example of our commitment. We're looking forward to making continued improvements, and make Smarsh a better place for our customers and employees.
Viewing 151 - 153 of 484 Reviews

Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.