Smarsh reviews

3.5

62% would recommend to a friend

(484 total reviews)
avatar

Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

484 reviews
1.0
Aug 11, 2023
Recommend
CEO approval
Business Outlook

Pros

there are a lot of good non-management people that work here, and the benefits are decent.

Cons

When I started here 3 years ago, the company environment was a lot more welcoming. Granted, I started during the Covid lockdown and was hired as a remote engineer. 3 years later, most of the C-Suite has been replaced. Our new CEO doesn't seem to have a clue how to work with engineers and those from technical backgrounds. Our CEO comes from a finance background and ONLY cares about the bottom line and profit. Sacrifice the people in pursuit of the almighty profit. Greed seems to run this instead of common sense. Recently we have been instructed to RTO. Anyone with a 75 MINUTE commute is expected to come in. Do you really expect me to make a 2+ hour commute to the office on my own time? Add additional stress of sitting at a dead stop on the freeways and highways. Struggle to find parking? Paying for my own parking? No. Just ... No. I have tried to contact the CEO anonymously via email several times with my concerns, and it's been ignored. They are pressing on with this, which I fully believe is planned attrition. With this attrition, it will take the best people who know the platform and the technology, and have spent years building and maintaining. It's obvious that the C-suite doesn't care about its employees. They have done 3 rounds of layoffs in the last 9-12 months. Everyone here is paranoid that they will be hit next. I know for a fact that a LOT of people are ACTIVELY looking for new jobs. Why does a rat desert a sinking ship... The C-suite seems to want to prep this company for sale, but by the time all of this impact is seen, they are going to have customer churn due to the people that were hired and built out their products are gone, and new people are going to take a while to ramp up.f I will say that I am actively looking for a new job. The inability of the C-suite to listen to feedback shows exactly what they think about us.

1.0
Aug 11, 2023

Join only if you want to mess your career!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It used to be a good company - totally messed up by horrible acquisition of Digital safe and by the new management

Cons

Join this company only if you want to witness a bi-annual firing fest! Major firing of key employees done in July 2022, then again in Jan this year and now in Aug 2023. DO NOT JOIN- you will be messing with your career. For many cases it was Last in, First out - New folks were thrown out first and now they are firing old hands as well. Company is in bad shape and is led by a management that loves to make false promises and show you the moon - will not hesitate to back stab! Beware!

2.0
Aug 9, 2023

Sinking Ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO (for now) Remote (for now) Great colleagues

Cons

The entire executive team has lost their minds, feeding the entire staff one lie after another for the last 3 years, starting with repeatedly telling us we’d never have to return to office. Now they’re forcing everyone within a 75-min commute time (one way) to RTO. They actually think 2.5 hours a day of commuting is reasonable for a company that hasn’t given anyone a meaningful pay increase in 2 years. This is the best they could come up with after a massive pushback when they first made the RTO announcement in June. Took them until August to give us more info. After the first round of layoffs in spring 2022, we were assured there wouldn’t be more. Cut to winter, there’s another round. And yet another round just this week. The boldly terrible RTO plan seems like a calculated move to offload as many employees/salaries as possible without giving people the benefit of a severance package. Shady deals to encourage employees to sell our stock options for practically nothing disguised as “proof of growth.” We used to take our core values very seriously. Now they’re nonexistent. Nobody’s happy. Everyone is anxious and miserable and looking for jobs elsewhere.

Viewing 196 - 198 of 484 Reviews

Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.