Smarsh reviews

3.5

62% would recommend to a friend

(484 total reviews)
avatar

Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

484 reviews
4.0
Jun 24, 2025

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Technology, culture, location, pay, flexibility

Cons

Middle management skills a bit limited

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Smarsh Response
1y
Thank you for your positive feedback on our technology, culture, and flexibility — we're glad to hear these aspects stood out. We also appreciate your honest input on middle management. We believe that strong leadership is the key to our collective success, and we are actively investing in development to strengthen this area.
5.0
Jun 10, 2025
Recommend
CEO approval
Business Outlook

Pros

-An "established startup" feel. I am blessed to work with people on a mission to become a billion dollar company. -Hugely customer centric. -Compensation and benefits are more than generous. -I cannot imagine working anywhere else.

Cons

-Honestly, as a newer employee, I have none.

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Smarsh Response
1y
Thank you for your heartfelt feedback! We're truly grateful to have passionate team members like you. We'll continue striving to support you, remove roadblocks, and stay focused on our mission and customers.
5.0
May 1, 2025
Recommend
CEO approval
Business Outlook

Pros

My experience as an SDR at Smarsh was great. My manager, Ruth, was a great manager and I think her ability to lead the team was 90% of why my time there was great. My co-workers were all very nice as well.

Cons

An SDR role is generally a crushing role. They did their best to make it less terrible but it's kind of unavoidable.

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Smarsh Response
1y
Thank you for your thoughtful feedback. We're glad to hear your experience at Smarsh was positive and that Ruth's leadership made a meaningful impact. We understand the SDR role can be challenging, and we remain committed to supporting our teams and continuously improving the experience wherever possible.
Viewing 217 - 219 of 484 Reviews

Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.