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      Smarsh

      Engaged Employer

      Smarsh reviews

      3.5

      62% would recommend to a friend

      (484 total reviews)
      avatar

      Kim Crawford Goodman

      69% approve of CEO

      62% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.6

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.3

      Career opportunities

      3.1

      Senior management

      Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      484 reviews
      3.0
      Apr 5, 2023

      Used to be a great place to work

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -some of the best people I've worked with -good PTO policy (only some teams able to take advantage) -remote work

      Cons

      -20% layoff in the summer, 15% layoff winter/spring of 2023, starting to outsource roles to Costa Rica where they can pay less -company culture has trended downward big time over the past year - only focus is on IPO -very messy leadership, extremely poor financial decision making -inconsistently reliable product

      1.0
      Apr 4, 2023

      Sinking fast

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people and decent benefits

      Cons

      Very poor CEO and C-staff. The company is emploding due to poor leadership.

      2.0
      Apr 2, 2023

      No direction

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People were great but leadership lacked appropriate direction for success

      Cons

      lacking in leadership with an appropriate vision or direction. Goal seemed to be just general growth at all costs, even if the company ultimately couldn't deliver

      Viewing 220 - 222 of 484 Reviews
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      Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.