Smarsh reviews

3.5

62% would recommend to a friend

(484 total reviews)
avatar

Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

484 reviews
1.0
Sep 3, 2023

Steer Clear and Save Your Career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In the midst of all the company's problems, there's one small good thing – the idea of "unlimited PTO." But the company is seriously short-staffed, most of us are already working extra hours. So, having unlimited "paid" time off doesn't really mean much when you have already put in horrendous amount of extra hours.

Cons

* Executive Management * - The company's in a tough spot right now. The higher-ups have been changing a lot in the past year, and the new gang is all about being profitable. They've laid off folks three times since mid-2022. It seems these layoffs are not only a result of broader economic conditions but they are also specific to the Smarsh's goal for profitability. Look at the Glassdoor ratings trend – they've dropped from over 4 to 2.7 in just a year. That speaks volumes! * Product Management * - The company's quest for profitability is changing the company culture. Product management has been made powerful and the engineering departments weaker. Some really visionary engineering leaders were booted out abruptly leaving their teams feeling down in the dumps - Then there are those product managers who act like spoiled kids, bossing around engineers without really having the right. That kind of attitude is toxic. - Honestly, the company needs technical product managers who get the tech stuff and can balance it with what customers need. * Engineering Management * - There are engineering bosses who seem torn between coding and managing – and they're leaning towards coding. They're taking cool tasks for themselves and not paying much attention to the folks they're supposed to manage. It's like they're just not into the management gig.

1.0
Feb 9, 2023

Stay away for now it use to be a very good company but not anymore

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is comparably good eeldest times you get good work

Cons

- very poor management - never listen to employees - very clever HR department they have let us fill the best place to work review before company fired employees because of bad decision in terms of financial planning - no vision - no long term plan and in times you don't get good work and scale yourself - high in terms of micro management depends on manager previously it was not the case - work life balance is not at all there - Fire the newly appointed CEO her way of handling has brought the morale down and even the CTO have moved on because of it. - previous CEO brain was very smart and empathetic towards employees and there well being

Viewing 271 - 273 of 484 Reviews

Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.