Smarsh reviews

3.5

62% would recommend to a friend

(484 total reviews)
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Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

484 reviews
1.0
Jun 12, 2025
Recommend
CEO approval
Business Outlook

Pros

- Talented colleagues who care about customers and try to do the right thing under pressure - Some flexibility in working arrangements

Cons

- Multiple rounds of layoffs with little transparency or foresight - Lack of strategic clarity from senior leadership - Reactive decision-making that undermines team trust and long-term planning - Career development and internal mobility are limited or deprioritised - Unstable environment makes it hard to build momentum with customer

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Smarsh Response
1y
We deeply appreciate your recognition of our team’s dedication, and we hear your concerns around transparency, stability, and leadership communication. We're actively working to strengthen internal trust, clarify our strategy, and create more opportunities for growth. Your input is invaluable as we strive to build a more stable and empowering workplace.
1.0
Mar 28, 2024

Waste Company - Smarsh

Recommend
CEO approval
Business Outlook

Pros

Lower-level employees No other Pros No-brainers are in Smarsh

Cons

1. There is no job security- Lot of layoffs, 75% they removed from 2022-2023 Without any notice immediate termination 2. One of the worst company 3. There is no growth 4. Worst management and C-Staff They will close Banaglore office soon. No one knows this company exists! Totally it's waste comapany. Please don't join !

1.0
Oct 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Seriously none I can think of overall

Cons

- Smarsh is a data governance product, over the years it has -acquired a lot of other companies and has turned itself into a big pile of mess - poorly maintained and architected code bases, tech debt is one thing but there is no effort to make things better from engineering point of view - it's run as an operation driven company and not a product/engineering company - You will see folks who have been there for >8 years with inflated titles of Principal Engineer & Delivery Engineer most of whom work just as a 2-3 YOE IC Engineer - code bases are messed up - engineers work 75% of their time working on incidents (the term incident is so lightly taken here) - they messed up so bad for every minor change there is an internal review committee of 2 senior folks and post which the actual customer has to approve the changes (it's hilarious) - there is literally no concept of work life balance, you will see people grinding 24,7 for all the wrong reasons doing menial tasks, you get paged/pinged at any time of the day, even on weekends (they give comp off but of course the line gets blurry)

Viewing 277 - 279 of 484 Reviews

Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.