Smart & Final reviews

3.1

38% would recommend to a friend

(772 total reviews)
avatar

David G. Hirz

36% approve of CEO

25% positive business outlook

Smart & Final has an employee rating of 3.1 out of 5 stars, based on 772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smart & Final employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

772 reviews
2.0
Aug 29, 2018

Cashier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible with hours and pretty easy

Cons

Nothing besides hours being cut a lot

3.0
Jul 16, 2018

Cashier

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, double pay for working holidays and overtime, extra pay on Sundays

Cons

Working holidays, early mornings, late nights, little to no benefits.

1.0
Dec 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Customers, customers, customers. Although why they come back to some stores in spite of the lack of service is anyones guess.

Cons

Management doesn't really believe in customer service. First thing to be cut when budget is tight are cashiers. A well stocked clean store is for nothing if your customers have to wait in long lines and don't come back. If you speak your mind your manager has the power to cut your hours to nearly nothing. Corporate does not care. I understand 'bottom line' but I don't understand how they miss the concept of 'happy employees are productive employees'.

Viewing 61 - 63 of 772 Reviews

Glassdoor has 822 Smart & Final reviews submitted anonymously by Smart & Final employees. Read employee reviews and ratings on Glassdoor to decide if Smart & Final is right for you.