Smart & Final reviews

3.1

38% would recommend to a friend

(772 total reviews)
avatar

David G. Hirz

36% approve of CEO

25% positive business outlook

Smart & Final has an employee rating of 3.1 out of 5 stars, based on 772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smart & Final employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

772 reviews
5.0
Nov 29, 2013

Great Company

Recommend
CEO approval
Business Outlook

Pros

- Room for growth - Culture that hold itself accountable - Management is encouraging - Appreciate associates I have been fortunate enough to work at both the retail and corporate level. Over the last several years, the company has completely changed its culture and has really nurtured an environment where associates are encouraged to work as a team, be the best they can be, and constantly look to improve themselves. I can honestly that a majority of the employees here really live the values that the company says it stands by: Teamwork Integrity Growth Accountability Respect I am very proud to be part of such a great team. Everyone that I have been fortunate enough to work alongside encourages collaboration. Teamwork is really emphasized, even if a coworker is not being a team player, most people take ownership of that challenge, and make these situations better. This company is going places in the next few years.

Cons

Associate engagement is not where it can be. But I have full confidence it will get there.

2.0
Oct 3, 2013

Temporary workplace, extreme change over the years.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits plan after a certain working period has passed. Employee Discount . Some managers are flexible with school schedule depending on what position you will be working.

Cons

Too many to list, but personal observances are: the company cares for corporate employees too much and not enough for retail employees that are doing the hard labor.The company should eliminate the few corporate vice presidents (which seems to have exploded in the last couple of months) and use that money for proper staffed stores. The people are underpaid for the mount of labor that they are required to perform and the standards that they expect you to obtain are simply, just not reasonable. Depending on the store some receive more labor time than others, some receive as little as 4% of sales to which not very much and leads to the stores always being understaffed and overspent. Little reward for hard work, not appreciated despite meeting goals and breaking previous store records. A simple good job is hard to come by even if you are performing the job duties of 2-3 people. You are burdened with so many things to do at once and you are not allowed to take a break until things look satisfactory. This is a problem as the stores are always understaffed,constantly trying to catch up you do not end up receiving a break until the 6hour mark and by then it is your lunch break. It is some bad that sometimes you are not allowed to go on break til an hour before you are off.The reason for this is because labor laws are not always enforced by human resources, some managers are friends with employees that are in charge of human resources department, which they leak information about what was said and is covered up without anything being resolved and the people who reported anything to human resources end up being punished. Favoritism is a big thing in this company, if you are not liked, most likely you will be fired unless you are really needed by the manager. Once you are used, you will then be working a hostile work environment and have your hours cut into really horrible schedule to make you quit.

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Glassdoor has 822 Smart & Final reviews submitted anonymously by Smart & Final employees. Read employee reviews and ratings on Glassdoor to decide if Smart & Final is right for you.