Smart & Final reviews

3.1

38% would recommend to a friend

(772 total reviews)
avatar

David G. Hirz

36% approve of CEO

25% positive business outlook

Smart & Final has an employee rating of 3.1 out of 5 stars, based on 772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smart & Final employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

772 reviews
1.0
Oct 19, 2022
Recommend
CEO approval
Business Outlook

Pros

You get a 10% employee discount on items in the store when buying them.

Cons

Pay is not good. You begin at minimum wage and get no raises ever unless you move into a management position. Schedule is often completely random. Can work closing one day and then morning or afternoon next day. The scheduling is done terribly. You will get scheduled a later shift and leave the store around 10PM and then have to be clocked back in at work at 6AM the next day for a opening shift. This should be illegal there needs to be laws passed against this. It is deeply wrong to do this to employees. There needs to be more time given to employees between shifts. Scheduling a closing and then opening shift back to back is wrong. Since this is retail and you're dealing with the public you will occasionally run into awful customers. Favoritism is a massive problem among management. People who are manager's favorites get much better treatment from management. Everyone understands that there is going to be people everyone will prefer working with, but as a manager you need to be professional and try to treat your staff as equally as possible. Stores are so understaffed that if one person in a department calls out the entire store falls apart. Staff the stores better so this kind of situation does not happen.

4.0
Jun 27, 2010
Recommend
CEO approval
Business Outlook

Pros

Very flexible as far as schedule. You can work your way up through the store if you work hard.

Cons

Favoritism. Not the easiest job in the world or best.

Viewing 748 - 750 of 772 Reviews

Glassdoor has 822 Smart & Final reviews submitted anonymously by Smart & Final employees. Read employee reviews and ratings on Glassdoor to decide if Smart & Final is right for you.