Smart & Final reviews

3.1

38% would recommend to a friend

(772 total reviews)
avatar

David G. Hirz

36% approve of CEO

25% positive business outlook

Smart & Final has an employee rating of 3.1 out of 5 stars, based on 772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smart & Final employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

772 reviews
5.0
Oct 31, 2014
Recommend
CEO approval
Business Outlook

Pros

I have worked retail before this position. The format is the same. However, Smart and Final is different in the way that it treats the associates.I have found from personal experience that the emphasis on training is more nurturing and more detailed than my previous employer. I haven't been with the company that long. I have had to learn a lot of information VERY quickly, but I have never had a better support system than here. We have killer benefits! And one of our key results is increased associate engagement. There is this whole website where you can basically give a shout out to your fellow associates and tell them what an awesome job they are doing. It really is an awesome place to work.

Cons

Some challenges at working for this company is similar to at any grocery store--labor! Labor is tight and sometimes it makes a harder push on sales.

2.0
Jul 12, 2014

WHat happen to customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice selction of items fast in and out

Cons

Poor customer service it stops them from growth

Viewing 82 - 84 of 772 Reviews

Glassdoor has 822 Smart & Final reviews submitted anonymously by Smart & Final employees. Read employee reviews and ratings on Glassdoor to decide if Smart & Final is right for you.