Smart & Final reviews

3.1

38% would recommend to a friend

(772 total reviews)
avatar

David G. Hirz

36% approve of CEO

25% positive business outlook

Smart & Final has an employee rating of 3.1 out of 5 stars, based on 772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smart & Final employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

772 reviews
3.0
Jan 19, 2026

Meh..

Recommend
CEO approval
Business Outlook

Pros

Self management Decent pay Easy interview

Cons

Poor management Over worked Poor culture environment

4.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity for advancement Good Benefits Community Involvement Employe Discount

Cons

Work life Balance can be challenging High Turnover with cashiers Store Managers can can change overnight Lack of adequate coverage at times

1.0
Nov 29, 2025
Recommend
CEO approval
Business Outlook

Pros

You can be late and that's it, some pto but don't want you to use it.

Cons

Smart and final needs to get with the program. Companies are greedy as hell and give their ceos a good chunk of pay. For load its not worth it. We lift between 4,000 lbs and 6,000lbs per person on an 8 hr shift 5 days a week for very little pay. If you want to do load just apply for construction work you get pay way better. Smart and final everything is expensive pay load crew more. Everyone else has kind of a chill job, unless you're running a department. Managers have too much power and as a consequence they act wild. Not worth working here. They don't even let you use more than a week for vacay.

Viewing 100 - 102 of 772 Reviews

Glassdoor has 822 Smart & Final reviews submitted anonymously by Smart & Final employees. Read employee reviews and ratings on Glassdoor to decide if Smart & Final is right for you.