SmartAsset reviews

4.2

83% would recommend to a friend

(46 total reviews)
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Michael Carvin

88% approve of CEO

85% positive business outlook

Reviews by job title

46 reviews

Reviews about "Compensation"

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1.0
Mar 22, 2019

CEO cannot be trusted

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of very smart people who are trying to do their best

Cons

CEO Michael Carvin has been lying to people at the company, especially about compensation. Pretended he didn't know people were being underpaid relative to what they were promised. Tells people the company promotes from within but almost never does, and offers minimal raises along with promotions. Flexible vacation became limited time off and sick days. Pinching pennies is more important than taking care of employees. Trust has evaporated and half the company is looking for a new job. You've been warned

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SmartAsset Response
7y
We’re incredibly proud of our CEO. All who work with him know him to be a trustworthy professional dedicated to the integrity of this company and the success of every member of our team.
1.0
Feb 16, 2019

Don’t work here!

Recommend
CEO approval
Business Outlook

Pros

- Catered Lunches - Casual Dress Code - Friendly Co-workers

Cons

-Not a single team member earns the projected total comp that they were presented while interviewing -Currently, commissions for the sales team are not being paid out on time. Senior sales staff have commission payouts that are now months behind -There is a lack of transparency between top executives, middle management and the sales reps -The current compensation structure makes it seem impossible to get ahead -The company operates under a system where the CEO needs to check off on every little detail, making it seem impossible to get anything done -The company is heavily recruiting for sales reps even though it doesn’t have the infrastructure needed to support the team at its current size -While interviewing, you are promised great benefits like unlimited PTO. In December, the company announced that we actually never had unlimited PTO and that it was somehow a mistake even though many of the role descriptions on various job posting websites still include unlimited PTO as a benefit -No 401(k) match

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SmartAsset Response
7y
Like any company in hyper-growth mode, we are always looking for ways to better our operations as we evolve. We want to assure you that we are continually learning, we are hearing our employees, and we are always improving in pursuit of our shared mission. Thanks for helping us do so by sharing your voice as we move forward in making SmartAsset a great place to achieve success and build a career.
2.0
Jan 8, 2019

Subpar working environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Junior employees are cool - Office location

Cons

- Few benefits (i.e. lunch 3x a week), which are slowly being removed as we hire more people - Low pay - Doesn't feel like a startup. I've worked at a few startups and this one feels like a shop of employees being asked to grind out for nothing in return - Upper management is mostly filled with smart people who are not great managers

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SmartAsset Response
7y
We respect and value our employees and appreciate all you do. We know you work hard and are invested in not only our success, but in the mission that drives our company – proven by the fact that we have only a 5% turnover rate, company-wide across all departments. We’re committed to keeping this company a great place to work and build careers. Continue talking to us, and know that we’re listening and we care about our people and our workplace. Thanks for your feedback.
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