SmartAsset reviews

4.2

83% would recommend to a friend

(210 total reviews)
avatar

Michael Carvin

88% approve of CEO

85% positive business outlook

SmartAsset has an employee rating of 4.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SmartAsset employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

210 reviews
3.0
Aug 6, 2024

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Remote flexibility, friendly team, collaborative environment

Cons

Inconsistent pay with expectations, undefined product and sales processes

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SmartAsset Response
1y
We are happy to hear that you had a positive experience working and collaborating with your team remotely. We encourage our employees to work with their leaders and cross functional partners if there is something related to our product offering or our processes that is unclear to them. Having clarity is a key to their success. In terms of compensation, our team regularly reviews compensation and benefits to ensure we are market competitive. If employees have any questions regarding our compensation structure we encourage them to speak to their direct manager or a member of the People Team.
2.0
May 22, 2024

Leaking ship

Recommend
CEO approval
Business Outlook

Pros

Remote, easy product to understand

Cons

sales culture, management, failing product, high churn from customers, bad reputation in the industry, low demand for product after pandemic.

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SmartAsset Response
1y
We appreciate your feedback. We are happy to hear you had a positive experience with our remote first culture. As a leadership team, we are always actively working on enhancing our employee experience, keeping our employees engaged and fostering a collaborative environment. We’re proud of how our product is performing in the marketplace, evidenced by strong client partnerships and high rates of retention.
3.0
May 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Good, friendly, and skilled people in the base ranks. Managers are accessible and helpful. Great transparency of the business model metrics/KPIs and finances (most of the time).

Cons

Tech stack in woeful need of upgrades and patches and is only one security incident away from total company collapse. Flow of communication from upper management breaks hard from C levels to VP/Director with outright silence, delaying, and doublespeak. Flow up the chain either never makes it or is ignored. Obsessive focus on short term revenue. Planning is always late and survives for one or two months before CEO changes course again, due to lack of vision. HR blames process for failure to address concerns then blows off the process in what appears to be a hope that the concerns will fade away.

Viewing 64 - 66 of 210 Reviews

Glassdoor has 218 SmartAsset reviews submitted anonymously by SmartAsset employees. Read employee reviews and ratings on Glassdoor to decide if SmartAsset is right for you.