SmartAsset reviews

4.2

83% would recommend to a friend

(92 total reviews)
avatar

Michael Carvin

88% approve of CEO

85% positive business outlook

Reviews by job title

92 reviews

Reviews about "Culture"

Return to all reviews
4.0
Nov 26, 2025
Recommend
CEO approval
Business Outlook

Pros

good team and envirninment of working

Cons

a lot of bureaucracy and control

5.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

As a data scientist at Smartasset, I have been particularly happy with the extent to which data drives the decisions that we make. When I was interviewing for my role here it immediately became clear that this would be a great place for someone with a scientific mindset, and in the years since this has only been reinforced. Leadership as a whole is extremely data-driven in their decision making, and I find that people that are able to present clear and convincing evidence behind their thinking do well. Everyone on the data team works extremely hard to build and maintain credibility, and team leadership emphasizes alignment with company goals. If I need to bounce an idea off someone or brainstorm, there is a long list of people in the company that I know I will be able to have a productive conversation with. This environment has allowed me to develop both my hard and soft skills and also gives me confidence in developing creative solutions to difficult and nuanced problems. Overall, I have found that strong work is appreciated and tangibly rewarded, and I have personally been promoted as a result of success on important projects. Being fully remote is definitely nice, and I believe that the company as a whole understands that this is contributing to our success. There have been weeks where I have had to work long hours, but I have always understood why the situation called for that in those cases. I have faced no friction when I have to duck out for doctor appointments or my child gets sent home sick. If I mention that I'm going to finish something over the weekend, that is discouraged in most cases. Overall, work-life balance is very reasonable.

Cons

The fact that my work has consequences definitely adds pressure to my job. Team members are given a lot of autonomy, which also comes with a lot of responsibility. It can be a difficult environment for people without a lot of agency or the ability/desire to critically evaluate their own work.

avatar
SmartAsset Response
8mo
Thank you for sharing such thoughtful feedback — it means a lot to hear this perspective from someone who’s been part of SmartAsset for several years. We’re proud to be a company where data isn’t just something we analyze, but a foundation for how we make decisions across teams. It’s great to hear that this approach has created an environment where collaboration, curiosity, and continuous learning thrive. We’re equally glad that you’ve felt supported in balancing meaningful work with flexibility when life requires it — that balance is something we take seriously. Thank you for calling out the strength of our Data team and leadership, and for helping us continue to build a culture where strong work is recognized and rewarded.
1.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Pay and decent coworkers

Cons

Spinning your wheels and being punished for not performing well due to a product that is not well received. Forget a PIP. They'll let you go in a snap of a finger.

avatar
SmartAsset Response
9mo
I really appreciate you taking the time to share your experience and I’m truly sorry to hear it didn’t reflect what we work hard to create for our Account Executives. I care deeply about building a team where AEs feel supported, have access to hands-on managers, and are given every opportunity to succeed. Over the past year, we’ve focused heavily on making improvements during the ramp and training experience, and on ways to make our performance management process clearer to help people turn things around before it ever reaches a tough point. If your experience felt different from that, I’d really like to understand more. Please don’t hesitate to reach out through our People Ops team peopleops@smartasset.com, I’d welcome the chance to connect directly and hear your perspective. — Britt Pennington, Senior Director of Sales
Viewing 7 - 9 of 92 Reviews

Glassdoor has 218 SmartAsset reviews submitted anonymously by SmartAsset employees. Read employee reviews and ratings on Glassdoor to decide if SmartAsset is right for you.