SmartAsset reviews

4.2

83% would recommend to a friend

(92 total reviews)
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Michael Carvin

88% approve of CEO

85% positive business outlook

Reviews by job title

92 reviews

Reviews about "Culture"

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5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive leadership, strong team culture, opportunities for growth and a work environment built on trust rather than micromanagement. Employees are treated with respect and recognized for strong performance. This is a great fit for people who are self-motivated, team-oriented and appreciate being trusted to do their job without excessive oversight.

Cons

Like many growing companies, goals and quotas can evolve over time, so adaptability is important. Expectations are high, but so are the opportunities/rewards.

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SmartAsset Response
2mo
Thank you for taking the time to share your experience and for highlighting the supportive culture, leadership, and trust-based environment at SmartAsset. We’re especially glad to hear you’ve felt recognized and supported in your growth. We also appreciate your thoughtful feedback around maintaining adaptability and continuing to invest in employee development as we grow. Thanks again for being part of the team!
1.0
Apr 30, 2026

Toxic culture and poor management

Recommend
CEO approval
Business Outlook

Pros

Fully remote High earning potential if closing

Cons

I want going to write a review because part of me felt it wasn’t worth the energy but after having some time to reflect so felt it was necessary. This was probably my worst experience in sales in the past 10 years. The culture itself is extremely toxic and the people are not tolerant at all. The inappropriate jokes were enough for me to almost immediately feel uncomfortable. Some which were sexist and racist with no repercussions from management. There is no real territory built out so individuals constantly feel slighted by prospects they worked ultimately being closed and credited to another rep within as little as a months time from when they last engaged with them. I won’t say much more but if you have strong values I would encourage you to look elsewhere for an opportunity to work with a team that can reciprocate them.

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SmartAsset Response
2mo
Thank you for taking the time to share this feedback. We’re very concerned by what you’ve described. At SmartAsset, we expect everyone at our company to treat each other with respect and professionalism. Allegations of sexist or racist comments in addition to a lack of action in response, are taken extremely seriously. We are in the process of reviewing the matter described. We strongly encourage anyone with relevant information to reach out to our People Team so we can assess these concerns and take appropriate action. You can contact us at peopleops@smartasset.com or directly to your People Business Partner. We are committed to providing a respectful, inclusive environment for all employees, and we take feedback like this seriously in continuing to improve.
5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Smartasset offers strong growth opportunities for individuals who are proactive and willing to take initiative. The management welcomes new ideas and allows ownership of projects. The work culture is very collaborative and impact driven.

Cons

Processes can sometimes be evolving and priorities may shift quickly creating stressful environment at times but i would guess it'd be true at any other company.

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SmartAsset Response
4mo
We’re glad to hear that the opportunity to take initiative and own meaningful work has stood out in your experience. Creating an environment where people can bring forward new ideas, take ownership of projects, and see the impact of their work is something we strive to encourage across teams. We also appreciate the recognition of the collaborative culture within the organization. Many of the best solutions come from teams working closely together and challenging each other’s thinking. As with many growing companies, priorities and processes can evolve as the business continues to scale. We’re always working to improve how we plan and communicate so teams can move quickly while still maintaining clarity and focus.
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