SmartAsset reviews

4.2

83% would recommend to a friend

(210 total reviews)
avatar

Michael Carvin

88% approve of CEO

85% positive business outlook

SmartAsset has an employee rating of 4.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SmartAsset employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

210 reviews
2.0
Aug 31, 2022
Recommend
CEO approval
Business Outlook

Pros

-The overall idea behind the company is great! Helping those who aren’t that familiar with the financial world reach their goals is certainly a positive. -Met some really awesome coworkers who have now become my good friends.

Cons

Where to begin…. - High turnover rate: This place had all the potential to be a great place to work. However, they seemed more interested in hiring as many reps as possible rather then focus on those who had been there a while. Most hired on the AE side don’t make it much longer then a year. The good leads to call where already thin to begin with and the constant hiring made it that much harder. -Toxic Sales Culture: Just like other reviews seen on here, this was a classic case of those being at the top and favored being put into remain at the top. Too many time I saw good hardworking reps struggle because management had their favorites they had to keep at the top. ROE changed on a weekly basis and usually favored those at the top as well. -Management: A lot of the managers were great people and really good sales reps. However, a lot of them really didn’t know how to effectively work with ALL their reps. When I was doing well, my manager seemed to be reachable at any time. However, in months I was struggling, they seemed to disappear and only focus on those who were doing well for them that particular month.

1.0
Jul 28, 2022
Recommend
CEO approval
Business Outlook

Pros

empathetic and supportive middle managers and individual contributors

Cons

Running a remote sales team isn’t easy and the sales team doesn’t expect much more than leaders who tell the truth and care. The new wave of senior sales leaders have operated with a My-Way-or-the-Highway Mindset since joining the company earlier this year. Every day it’s getting harder and harder to continue to stay motivated when being led by hypocritical and absent leaders that gaslight vs truly acknowledging and implementing critical feedback (see review responses for examples).

1.0
Jul 27, 2022

Profit over people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The mission of the company is definitely one to stand by WFH Once a week lunch stipend (use it or lose it)

Cons

This company cares more about their profit on a spreadsheet than their actual people. Top-down leaders don't make an effort at all with lower-level employees. This company definitely treats you like a number. No contacts to call, and a lot of red tape in the sales cycle. We were promised more leads but marketing is a joke. Account management doesn't respond to clients so we lose deals constantly. The new change in sales leadership has been terrible, not sure if they even know how the product works.

Viewing 103 - 105 of 210 Reviews

Glassdoor has 218 SmartAsset reviews submitted anonymously by SmartAsset employees. Read employee reviews and ratings on Glassdoor to decide if SmartAsset is right for you.