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      SmartAsset

      Engaged Employer

      SmartAsset reviews

      4.2

      83% would recommend to a friend

      (210 total reviews)
      avatar

      Michael Carvin

      88% approve of CEO

      85% positive business outlook

      Ratings by demographic groups

      SmartAsset has an employee rating of 4.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SmartAsset employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      210 reviews
      2.0
      Apr 19, 2022

      Growing Pains

      Concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home/remote environment, minimal interaction from managers when teams numbers exceeding goals , good opportunity to try out for leadership program, great peer interaction when looking for help or guidance, stock options, diverse leadership with females, good clubs to be apart of (book club, womens group, smartalliance)

      Cons

      Poor outdated commission structure (borderline insulting), minimal new hire education, micro management when struggling non existent management when you’re doing decent, forcing new scripts instead of new methods, too many new reps too often.Poor empathy from leadership when outside life occurrences happen. Random cliques of the older reps only few willing to actually assist newer reps. Bad culture compared to the sales side. Management doesn’t even acknowledge the fact that there’s significantly less leads for us to call in turn reps making way less money than they did before.

      avatar
      SmartAsset Response
      4y
      Thank you for sharing your perspective. I’m glad that you find your colleagues to be so helpful, appreciate SmartAsset’s investments in total rewards programs, and that you feel our support for diversity. Of course, your cons made for a tougher read, and I very much hope that we’ve made you feel supported in your efforts. I've always thought our Leadership and HR teams have been highly accommodative to life occurrences, so that's an area I'd relish the chance to explore with you further. Might you be comfortable connecting with me directly to discuss and see how we might pin down areas of improvement? Thanks again, Neil, Director of Financial Advisor Partnerships
      2.0
      Apr 17, 2022

      No longer a tech start up

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Honestly you get what you put in here. If you're willing to put in extra hours and work through lunch you'll get some great career experience. However it won't be compensated or rewarded. Great place to get some good resume bullets

      Cons

      Very little rewards Extremely low compensation Low morale across the board

      avatar
      SmartAsset Response
      4y
      Thank you for sharing your perspective and for spending more than three years with us! That’s a significant number of career years and we’re grateful for the commitment. I regret that you seem to have left with a dim view of things here. I’m not sure how long ago you left us - but we’ve been very encouraged by the employee engagement trends going from strength to strength in recent quarters. While we’re always a work-in-progress - the vast majority of team members (80%+) would recommend working at SmartAsset to a friend. I hope you’re thriving in your new setting. Thanks again, Meghan Lapides, Chief People Officer.
      2.0
      Apr 14, 2022

      Bad place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I like some of the people I work with day to day.

      Cons

      Don't expect anything from upper management. Most managers are very ill-equipped to manage. It's well know that certain managers get repeat bad reviews and nothing is done about it. Over worked, under paid, the list goes on.

      avatar
      SmartAsset Response
      4y
      Thank you for sharing your perspective. I’m glad that you enjoy your colleagues but regret that your outlook on leadership is not very optimistic. As someone who’s joined SmartAsset in recent months, I’ve found it very refreshing to see leaders in all groups owning our short falls and taking very active steps to fix issues. That said, I see the commitment across the leadership team to continually make SmartAsset an exceptional place to work. Let me know if you’d ever like to connect 1:1 - especially if you think that there are growing pains that persist in our blind spots. Thanks again, Meghan Lapides, Chief People Officer.
      Viewing 115 - 117 of 210 Reviews
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      ReviewsSmartAsset reviews

      Glassdoor has 218 SmartAsset reviews submitted anonymously by SmartAsset employees. Read employee reviews and ratings on Glassdoor to decide if SmartAsset is right for you.