SmartFocus reviews

2.5

34% would recommend to a friend

(12 total reviews)
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Chris Allan

48% approve of CEO

27% positive business outlook

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12 reviews

Reviews about "Culture"

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2.0
Apr 11, 2016

SmartFocus is terrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work if like ridiculous deadlines, high pressure, and low morale. Company changes direction on a weekly basis. The sad thing is that the technology is pretty interesting but the lack of focus makes for an unstable platform and overworked support staff.

Cons

The company refuses to invest in its people or its systems. I have never experienced an organization with a 50-70% turnover rate year after year. The people are depreciated faster than the equipment.

1.0
Dec 31, 2015

Rotten to the Core

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Absolutely none. Couldn't leave this field blank.

Cons

Yeah, so the majority of these negative reviews stem from the sales/marketing dept in the London office, but the dysfunctional, bullying culture that this company cultivates permeates into the development department as well. This place is a revolving door of developers. Even with a small team, management does not properly recognize those with actual skills and talent to help with the redesign and re-architecting of the franken-code. Priorities are not managed and urgency is non-existent. The bar is extemely low and the bullying and territorial culture does not promote collaboration or camaraderie. Those who have the smarts realize this is a sinking ship and find much greener pastures elsewhere.

1.0
Oct 6, 2015

Don't hop on this sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's hard to find any pros. A few years ago this was a great company for employees but those times are over. What's left are the nice locations of the offices and a great mix of colleagues if they are still around.

Cons

Unless you are looking for a position in London you will feel like abandoned by upper and middle management. People are leaving left and right, almost on a weekly basis. Most of the talented people outside London are gone already and nobody cares or does anything about it. The company is still not doing well and is fighting a lot of client churn, which is understandable since the products are not working well even though the general idea behind them is good. Bonuses haves been paid late almost every time with no clear communication beforehand. In my team we felt very limited to our defined roles and did not see possibilities of future improvements regarding our professional or personal development. Also, every pay slip mentions a deduction for employee training sessions, but we never got a single one. Staff motivation is very low in general. People do the bare minimum and take their time doing so because of lacking leadership roles and clear visions.

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