Does SmartStop Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, SmartStop Self Storage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SmartStop Self Storage. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SmartStop Self Storage?

43% of SmartStop Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SmartStop Self Storage 3.7 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at SmartStop Self Storage?

Assistant Manager (17) , Store Manager (9) , Assistant Store Manager (7) , Property Manager (7) , District Manager (3) , Store Manager/District Trainer (3) , Manager (2) , Site Manager (2)

What are the pros of working at SmartStop Self Storage according to real employee reviews?

"Good company and good benefits." ((in 6 reviews)); "Decent pay and good hours" ((in 3 reviews))

What are the cons of working at SmartStop Self Storage according to real employee reviews?

"Bad upper management, they don't care about employees or customers, just payments" ((in 7 reviews)); "There are options to create more regions and promote District Managers but instead, they want to increase store counts for DM’s and put more on them." ((in 2 reviews))

What are the top reviewed SmartStop Self Storage locations?

Ladera Ranch , Olympia , Houston , Newark , Chicago , Milwaukee , Riverside , Montgomery , Cicero , Chantilly , Phoenix , Asheville , Raleigh , McKinney , Texas City , La Habra , Lancaster , Los Angeles , Rancho Santa Margarita , Escondido , San Diego , Oakland , Vancouver , Puyallup , Seattle , Hatfield , Jacksonville , Bradenton , Tampa , Mount Pleasant

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SmartStop Self Storage

SmartStop Self Storage reviews

2.7

43% would recommend to a friend

(24 total reviews)

H. Michael Schwartz

57% approve of CEO

61% positive business outlook

Ratings by category

3.7

Work/Life balance

3.1

Diversity & inclusion

2.9

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.6

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

24 reviews

Reviews about "Compensation"

Return to all reviews

1.0

May 15, 2025

Good but...

Asst manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay, easy work day

Cons

DT and DM's don't take credit on anything. They like to wrap it around your neck and hang you for it because its to busy to get something done or there is a fault in the system.

5.0

Mar 16, 2024

Good money

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good money if you put in the work

Cons

I didn’t like that I had to follow a script

3.0

Sep 25, 2023

Not horrible

Store manager/district trainer

Recommend

CEO approval

Business Outlook

Pros

Not micro managed. Yearly merit increase reviews

Cons

Only one metric to bonus off of.

Viewing 1 - 3 of 24 Reviews

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Jobs at SmartStop Self Storage

Assistant Store Manager - NO Nights!

Assistant Store Manager - No Nights!

Assistant Store Manager - No Nights!

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SmartStop Self Storage

SmartStop Self Storage reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Good but...

Good money

Not horrible

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