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      SmartStop Self Storage

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      SmartStop Self Storage reviews

      2.7

      43% would recommend to a friend

      (75 total reviews)
      avatar

      H. Michael Schwartz

      57% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      SmartStop Self Storage has an employee rating of 2.7 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartStop Self Storage employee rating is 27% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Reviews by job title

      75 reviews
      4.0
      Jan 22, 2021

      Company is great

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bonus program is great and helpful

      Cons

      Very slow job, not a great job for someone that like fast pass

      1.0
      Jun 6, 2020

      Lipsticked Pig Ponzi Scheme

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great office setting. Occasional office get-togethers. Decent work/life balance.

      Cons

      The executive is more interested in themselves then the teams that support them, especially come bonus time. The COO gets his rocks off by speaking ill of past and present employees as if it's a sport. At the tail end of 2019, the company went through a self-administration procedure, yet nothing changed. "At the end of the day, it's still HMS's company" - CEO. It was done more for paperwork reasons than anything else. The company praises itself as a tech-forward company, yet in practice, they're just like every other storage provider, in some cases worse due to the lack of oversight. Leadership is vaporware.

      Viewing 46 - 48 of 75 Reviews
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      ReviewsSmartStop Self Storage reviews

      Glassdoor has 78 SmartStop Self Storage reviews submitted anonymously by SmartStop Self Storage employees. Read employee reviews and ratings on Glassdoor to decide if SmartStop Self Storage is right for you.